Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.

Organization / Program Name(s)Located In Office Phone Description (Brief)
Alliance to End Homelessness OttawaOttawa 613-241-1573 ext 314 Provincially incorporated organization that carries out non-partisan research, public education and advocacy for increased services and supports for those who are homeless or at risk of homelessness. ...
All-Together Housing, BellevilleBelleville 613-210-0984 Housing agency offering permanent and transitional housing options for low-income persons * Lead agency for the recently formed Quinte Community and Housing First Partnership
Carefor Health & Community Services, Ottawa - Belfast Rd - Corporate Office, Belfast Nursing ClinicsVanier 613-749-7557 Nursing services provided by registered nurses * enterostomal therapy * wound care * leg ulcers * foot care * palliative care * intravenous (IV) therapy * mental health * nursing services according to ...
Causeway Work Centre, OttawaOttawa Intake and Community Supports 613-725-3494 ext 115 Community Economic Development Corporation providing a variety of supported employment, educational, wellness programs and other services * Solutions for Youth Project: paid pre-employment program * E ...
Community Care for South Hastings, Belleville - Bayview Mall, Client InterventionBelleville 613-969-0130 Crisis intervention and support in critical situations (risk of homelessness, abuse or isolation)
Cornerstone Landing Youth Services, Cornerstone LandingLanark County Terrilee Kelford 613-285-9292 COVID-19 (4 May 2020) Operates as usual. Assistance for homeless youth * Housing First case worker assists youth in finding safe affordable housing, acts as trustee, and makes referrals to other rela ...
Dawn House Services and Housing for WomenKingston 613-545-1379 ; 613-545-9640 COVID-19 (20 Apr 2020): Dawn House remains in operation. No visitors except essential services will be allowed. Not accepting donations, with the exception of toilet paper, paper towel, hand sanitize ...
Enrichment Centre for Mental Health, BellevilleBelleville 613-969-8874 CV19 Office closed to walk ins, however, staff is working remotely to provide support * Contact for support at 613-969-8874 and online supports available at: https://www.mentalhealthcommission.ca/Engl ...
Enrichment Centre for Mental Health, Belleville, Transitional Housing (Homelessness Initiative)Belleville 613-969-8874 Transitional housing for up to 3 months for homeless/at risk of homelessness single adults, youth and seniors who are homeless * dedicated women's house and a dedicated seniors' home
highjinxOttawa (City of) 613-864-4289 ; 613-298-8302 COVID-19 (31 Mar 2020) Food bank still open. Visit the Facebook page for additional information. Social enterprise and community hub * second hand store selling donated antiques, oddities, retro item ...
Jericho RoadOttawa 613-567-5134 COVID-19 (27 April 2020) Jericho Road facilities are closed to visitors until further notice. The Coffeehouse and Bible House meetings are also closed. Individuals can visit Jerricho Road's Resource ...
Kingston Home Base Non-Profit Housing Inc, Kingston - Montreal StKingston 613-542-6672 COVID-19 (23 Apr 2020): Changes to services in light of COVID-19: In from the Cold overnight beds still available, no drop-in service * Lily's Place Emergency Shelter for Families open until further ...
Kingston Home Base Non-Profit Housing Inc, Kingston - Kingscourt Ave, Lily's Place Emergency Shelter for FamiliesKingston 613-767-6180 COVID-19 (23 Apr 2020): Lily's Place remains open during COVID-19, continuing to operate with no changes to service. Temporary accommodations and housing outreach services for families and single wom ...
Kingston Home Base Non-Profit Housing Inc, Kingston - Montreal St, Kingston Youth ServicesKingston 613-776-9996 COVID-19 (April 30, 2020): Office is closed until further notice * Youth Services staff will be working out of Home Base Housing Main Office at 540 Montreal Street * still answering and returning cal ...
Kingston Youth Shelter, Kingston, Emergency Shelter, Family Mediations, Transition Homes, housing workerKingston Transitions Yonge St 613-767-2710 ; Transitions Elmwood 613-507-8350 COVID-19 (23 Apr 2020) Currently, our emergency shelter and two transition homes are under self-isolation. All residents have their own rooms to practice social distancing and we are providing everyt ...
Lanark. County Administration, County of Lanark Administration Building, Social Housing - Domiciliary HostelsPerth 613-267-4200 COVID-19 (April 29, 2020): Program still running Provides rest homes for individuals who require a supervised residential setting * The County of Lanark currently has purchase of service agreements w ...
Montfort Renaissance, Ottawa - 162 Murray St, Housing ServicesOttawa 613-424-3400 ext 307 Facilitates community reintegration for people living with mental illness or concurrent disorders by offering housing supports in order to prevent homelessness. Responds to the needs of those who are ...
Odawa Native Friendship Centre, Ottawa - Rideau St, Reaching HomeOttawa 613-789-3077 COVID-19 (11 Jun 2020) Food Cupboard is still open, food boxes available. Call reception at 613-722-3811 for assistance or to volunteer. The centre and its offices are closed to the public, until fur ...
Ontario. Ministry of Health and Long-Term Care, Kingston - Mailing Address, Ontario Health Insurance Plan - Out of Country Prior Approval ProgramKingston Toll free 1-888-359-8807 Funding for hospital and medical services received out of country that are insured by the Ontario Health Insurance Plan (OHIP) * prior approval from the Ministry of Health and Long-Term Care is requir ...
Operation Come Home, Ottawa - Gloucester StOttawa 613-230-4663 COVID-19 (25 Mar 2020) Operation Come Home has closed the centre for the next two weeks. Youth will continue to be supported via phone, text and email with housing, employment, addictions, mental heal ...
Operation Come Home, Ottawa - Gloucester St, Cactus Youth Drop-In and Resource CentreOttawa 613-230-4663 COVID-19 (25 Mar 2020) Operation Come Home has closed the centre for the next two weeks. Youth will continue to be supported via phone, text and email with housing, employment, addictions, mental hea ...
Operation Spay & Neuter, Hawkesbury - UnpublishedHawkesbury Call or text 613-632-3467 Animal rescue service * no-kill cat rescue * low-cost spay and neuter services * manages the adoption of local cats Non-urgent owner surrenders: owners must pay the surrender fee and provide a copy of ...
Ottawa Inner City HealthOttawa 613-562-4500 Provides health care to people who are chronically homeless with complex needs. * Comprised of the corporations who serve the homeless in Ottawa. * A list of programs and services is available online ...
Ottawa Innercity MinistriesOttawa 613-237-6031 COVID-19 (25 May 2020): All services and programs are suspended. Groceries and toiletries available by appointment at the door. Delivery available for those with mobility or health issues - Call to r ...
Pinecrest-Queensway Community Health Centre, Ottawa - Richmond Rd, Families First ProgramOttawa 613-820-4922 ext 3332 COVID-19 (25 Mar 2020): Due to COVID19, PQCHC will be closed with the exception of its medical clinic. This program is still available in a limited capacity and by phone only. Support services to fami ...
Pro Bono Students Canada, Ottawa - Waller St, University of Ottawa Common Law Chapter - The ID ProjectOttawa (City of) 613-562-5800 ext 3291 Assistance in replacing lost or stolen personal identification * pro bono lawyers and law students will help clients to complete and submit applications to replace missing health cards, birth certific ...
Royal Canadian Legion, Ontario, Ontario CommandAurora Provincial Office 905-841-7999 Service club dedicated to looking after the needs of veterans, their dependents and those serving in the Canadian Forces * meeting rooms and halls for events * online store * sponsor of community prog ...
Royal Canadian Legion, Smiths Falls - Branch 095, Operation: Leave The Streets Behind - Homeless Veterans AssistanceSmiths Falls Office Phone 613-283-2690 ; Smiths Falls 613-284-1805 Homeless Veterans program * seeks to ensure that every Veteran who is homeless or near homeless finds the help they need to leave the streets behind Assists with: * medical needs * assistive devices * ...
Ryandale Shelter for the Homeless, Kingston - Victoria St, Ryandale Transition HouseKingston 613-548-8466 COVID-19 (23 April 2020) Remains in operation. Clients will continue to live there (even if their lease is up). Clients are unable to access group programs (AA, NA) but in house staff continues to pr ...
Salvation Army (The), Ottawa - 171 George St, Booth Centre Ottawa - Outreach ServicesOttawa Ottawa Booth Centre 613-241-1573 ; City of Ottawa 613-580-2626 or 3-1-1 COVID-19 (20 March 2020): Street outreach services are still currently offered during regular hours. Outreach services * assesses the needs of homeless people in Ottawa * Transportation: Emergency bas ...
San Damiano Foundation, Marmora, Mary Margret Residence for Women In TransitionMarmora 613-242-1125 Residence for women in transition.
St Joe's Women's CentreOttawa 613-231-6722 COVID-19 (April 16, 2020): Food bank still running * to book an appointment call Ryan Mitchell at 613-233-4095 ext 240 or email rmitchell@st-josephs.ca * leave your name and address and preferred tim ...
Terrace Wellness Group, OttawaOttawa 613-831-1105 Youth home placements * residential placements * Alternative High School Program * personal care * psychiatric assessment and treatment * medication dispensing * counselling services * short term regu ...
The Ottawa MissionOttawa 24 hours 613-234-1144 COVID-19 (17 April 2020): Due to COVID19, chapel services, addiction day services, educational programming and social activities have been suspended until further notice. Shelter remains open (to sta ...
Ticket Defence Program, Ottawa - Find LocationOttawa (City of) Toll free 1-888-401-1579 Community organization that provides juristic information and basic legal services for street-involved or homeless people * challenge the application of laws that are unjust to an already vulnerable s ...
United Way of Kingston, Frontenac, Lennox and Addington, Kingston - Unison Building, Youth Homelessness Collective Impact InitiativeKingston 613-542-2674 Collaborative shared community plan * coordinated by United Way * initiative is in the process of implementing a plan to mobilize local capacity to end youth homelessness
YMCA-YWCA of the National Capital Region (The), Ottawa - 180 Argyle Ave, Housing ServicesOttawa Main: 613-237-1320 ; Second Stage Housing Program for Youth ext 2578 ; Monthly Housing ext 5208 COVID-19 (27 Mar 2020): YMCA Housing Services remains open until further notice. Check website for latest updates. Housing services Family Shelter * Monthly Supportive Housing Program * TRY Supportive ...
YMCA-YWCA of the National Capital Region (The), Ottawa - 180 Argyle Ave, Housing Services - TRY Supportive Housing Program for WomenOttawa 613-237-1320 ext 5138 or 5061 Low cost transitional housing with support * 43 private rooms with shared common washrooms and kitchen facilities * four of the rooms have ensuite bathrooms * rooms come furnished with a closet, bed f ...
Youth Habilitation Quinte, Belleville - Victoria Ave, Transition HomeBelleville 24 hrs 613-969-9765 Transitional housing program * life skills education
Youth Services Bureau of Ottawa, Ottawa - 147 Besserer St, Downtown Services and Drop-InOttawa 613-241-7788 Support services and drop-in for youth * crisis and individual short-term supportive counselling * issues addressed: poverty * abuse * health care * employment * school * substance abuse * sexual orie ...
Youth Services Bureau of Ottawa, Ottawa - No Physical Address, Evelyn Horne Emergency and Transitional Housing for Young WomenOttawa (City of) 24 hours 613-789-8220 COVID-19 (30 Mar 2020): Emergency shelter services remain available during COVID19. Clients asked to call before coming in person. See the YSB website for updates. Emergency and transitional housing f ...
Youth Services Bureau of Ottawa, Ottawa - No Physical Address, Housing ServicesOttawa 613-729-1000 Rent-geared-to-income housing * affordable transitional housing * a number of bachelor, one and two-bedroom units are available in three locations for singles and single parents * provides motivated y ...
Youth Services Bureau of Ottawa, Ottawa - Unpublished, Young Men's Emergency and Transitional Housing ProgramOttawa (City of) 24 hours 613-907-8975 ; Head Office 613-729-1000 COVID-19 (27 Mar 2020): Due to COVID19, several YSB sites are closed to the public, but the shelter remains open, with precautions in place. YSB asks clients call before coming to any location: Head O ...