Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.

Organization / Program Name(s)Located In Office Phone Description (Brief)
Alternatives for Women, PictonPicton 613-476-4435 CV19 Office is closed until further notice, however, staff is working remotely for phone counselling appointments. 24 HOUR CRISIS LINE - 613-476-2787 is still open (March 26, 2020) Counselling, inform ...
Assaulted Women's HelplineOntario Administration only 416-364-4144 Telephone crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for abused women ...
Barbra Schlifer Commemorative ClinicToronto Downtown West 416-323-9149 COVID-19 - Barbra Schlifer Commemorative Clinic open for essential services -- providing urgent in-person individual services with heightened screening * FCSW program operating remotely and able to a ...
Bernadette McCann HousePembroke 613-732-7776 COVID19 (April 2020): Remote services offered; when not possible one-on-one services may be provided with heightened precautions 16-bed Short term Crisis Intervention Shelter for abused women and the ...
Bernadette McCann House, Community Support and Outreach ServicesPembroke 613-732-7776 Provide support and education to women * children and youth who are experiencing abuse-related crisis or coping with the after effects of abuse * services can include one to one and/or group support * ...
Bernadette McCann House, Community Support and Outreach Services - Child and Youth Outreach ServicePembroke 613-732-7776 This service provides information and support to children and youth who have witnessed and/or experienced violence * Topics may include * definition of violence * family changes * who is responsible f ...
Carlington Community Health Centre, Ottawa, Health and Social ServicesOttawa General Services 613-722-4000 ; Medical services 613-722-2161 ; Assertive Community Treatment Team 613-722-9731 Health and social services focused on family and community health Medical Clinic Services: * comprehensive health care * immunization programs * family planning * management of chronic and short-term ...
Carlington Community Health Centre, Ottawa, Violence Against Women ProgramOttawa 613-722-4000 Individual and group counselling * support group for abused women * child care with financial assistance is available to those who attend the individual and group programs Transitional and housing sup ...
Centre for Healing & Self DevelopmentArnprior 613-623-1888 Counselling for adults and adolescents * self-esteem counselling * stress counselling * interpersonal conflict counselling * marriage counselling * addiction counselling
Centre for Treatment of Sexual Abuse and Childhood TraumaOttawa 613-233-4929 Centre for victims of sexual abuse * evaluation and treatment for all individuals who have experienced sexual abuse, abuse as a child or all other trauma * provides services to clients who have other ...
Centretown Community Health Centre, Ottawa - Cooper St, Social ServicesOttawa 613-233-4443 Integrated social services * Counselling Services * crisis support * support groups * social skills development * information and referral * Child and Family Programs: Early Years Caregivers Playgroup ...
CHEO, Ottawa - 401 Smyth Rd - 1st Flr - Clinic C, Child and Youth Protection ServiceOttawa 613-737-7600 ext 2677 Provides leadership within the hospital and community in protecting children and youth (under 18 years). Major emphasis on the provision of specialized medical and mental health services to children, ...
CHEO, Ottawa - 401 Smyth Rd, Sexually Assaulted Youth CounsellingOttawa Assessment 613-737-2496 ; 613-737-2360 Support services for children and adolescents victims of sexual assault * individual counselling for children and adolescents, both male and female * individual counselling for adolescent male offende ...
Children's Treatment CentreCornwall 613-933-4400 Child abuse counselling and treatment program * no waiting period and immediate assessment following disclosure and verification of physical and/or sexual abuse * meets the linguistic and cultural nee ...
Christian Counselling OttawaOttawa 613-729-8454 COVID-19 (1 Apr 2020): Due to COVID19, counselling services will be provided by phone or zoom meeting until further notice. Professional counselling, consultation and education services * education se ...
Counselling and Family Service Ottawa, OttawaOttawa 613-233-8478 COVID-19 (24 March 2020): This agency's services are affected by the COVID-19 * offering phone counselling to current clients * walk-in clinic is still running, however sessions will be via phone * al ...
Counselling and Family Service Ottawa, Ottawa, Family Violence / Sexual Abuse Support Services - Family Violence ProgramOttawa 613-233-8478 COVID-19 (24 March 2020): This agency's services are affected by the COVID-19 * offering phone counselling to current clients * walk-in clinic is still running, however sessions will be via phone * al ...
Counselling and Support Services of Stormont, Dundas and Glengarry, Cornwall - 26 Montreal RdCornwall 613-932-4610 Community counselling agency * counselling services for individuals, couples and children including family issues, separation/divorce issues and anger management * Violence Against Women Counselling a ...
Eastern Ottawa Resource Centre, Ottawa - Gloucester Centre, Services for Abused WomenGloucester 613-741-6025 Access to support services for abused women * crisis intervention * information and referral * support services (by telephone or in person) * help with emergency transportation or transportation to fa ...
Elder Abuse Prevention OntarioEtobicoke Central   Registered Charitable, Non-profit organization dedicated to raising awareness about the abuse and neglect of older adults, under the Ontario Strategy to Combat Elder Abuse Seniors Safety Line - Free c ...
Family Services Ottawa, Ottawa, Anti-Violence ProgramOttawa 613-725-3601 ext.117 Services for women who are experiencing or have experienced various forms of abuse Support Groups: group meets on a weekly basis for 12 sessions * sessions are offered in fall and spring * provides in ...
Frontenac-Kingston Council on Aging IncKingston 613-542-1336 Dedicated to enhancing the quality of life of seniors in South-Eastern Ontario through education, advocacy, and research * resources, presentations, training, community consultations, a 24/7 elder abu ...
Geriatric Psychiatry Community Services of Ottawa, Ottawa, Geriatric PsychiatryOttawa 613-562-9777 Helps maintain seniors of the Ottawa community in their home by managing challenging behaviours, and implementing treatment strategies to avoid unnecessary hospitalization and placement. * staff work ...
Graham Harvey, MSW, Mediation, Counselling and Assessment ServicesOttawa 24 hours 613-722-6056 Offers counselling, mediation and assessment services. Services are client focused and follow a psycho-social holistic model with a structural perspective. Counselling services : Crisis counselling * ...
Hospital for Sick ChildrenToronto Downtown Central Switchboard 416-813-1500 ; Patient Inquiry 416-813-6621 Pediatric acute care hospital * dental clinic * Epilepsy classroom for children with intractable epilepsy * psychiatry International Patient Office 416-813-7680 * for out of country families seeking t ...
Immigrant Women Services OttawaOttawa 613-729-3145 COVID-19 (26 Mar 2020): Due to COVID19, the centre is physically closed and regular programming is on hold until further notice. Staff is still available via email and phone to support clients. Servic ...
Jewish Family Services of Ottawa, OttawaOttawa 613-722-2225 Full service, non-sectarian agency offering more than 65 programs and services to children, youth, adults and seniors, be they individuals, couples, families or groups Walk-In Counselling Clinic, Thel ...
Kingston Health Sciences Centre - Hotel Dieu Hospital Site, Kingston - 166 Brock St, Family Court ClinicKingston 613-544-3400 ext 2512 Clinical services to families involved in matters before Family Court * the clinic offers assessment in matters relating to child welfare and the Youth Justice Act * assessments are assigned to a prim ...
Kingston Interval House, Kingston - UnpublishedKingston Administration 613-546-1833 ; Office 613-546-4136 COVID-19 (27 Mar 2020): Due to COVID19, outreach services will be conducted via phone, email or text only until further notice. The emergency shelter and crisis line remain operational. Provides safe ...
Kingston Interval House, Kingston - Unpublished, Community Outreach ProgramKingston Administration 613-546-1833 ; 613-546-4136 Counselling for women who want to establish lives free of violence and for children who have witnessed violence * one-to-one and group sessions * Aboriginal program (healing and parenting circles) * F ...
Lanark County Mental Health, Smiths FallsSmiths Falls 613-283-2170 Network of services for adults and transitional youth with severe and moderate mental health concerns * satellite office in Carleton Place Assessment and referral * crisis stabilization * counselling ...
Land O' Lakes Community Services, Northbrook, Land O' Lakes Women's ProgramNorthbrook Northbrook 613-336-8934 ; Sharbot Lake 613-279-3151 Domestic violence program * provides a continuum of crisis and support services to women experiencing abuse and violence in their lives * offers safety planning, crisis support, legal and medical info ...
Leeds and Grenville Interval HouseBrockville 613-342-4724 COVID-19 (27 Mar 2020): Due to COVID19, appointments with outreach services, transitional housing support and child witness program will be conducted over the phone until further notice. Shelter servi ...
Lennox and Addington Interval House, Napanee - UnpublishedNapanee 613-354-0808 COVID-19 (27 Mar 2020): Due to COVID19, outreach services will be conducted via phone or text until further notice. Shelter service are available and crisis line remains operational. See Facebook Page ...
Lennox and Addington Interval House, Napanee - Dundas St W, Women's Outreach ServicesLennox and Addington County 613-354-1556 Domestic violence outreach program * offers individual counselling, support groups, life skills groups, groups for children who have witnessed violence * secondary office in Amherstview open Tue, Thu ...
Lowertown Community Resource CentreOttawa 613-789-3930 This Centre provides information and referral services * crisis intervention * counselling services (individual and family) * support group for abused women * home support services * Community Develop ...
Maggie's Resource Centre, Bancroft, Tamarack Women's Resource CentreBancroft 613-332-1878 Advocacy and support for women experiencing abuse
Maggie's Resource Centre, Bancroft, Women's Crisis Centre for Domestic ViolenceBancroft 613-332-3010 Provides a variety of services for abused women. These services include including safe placement for those who are fleeing abusive relationships * crisis intervention * safety planning * transitional ...
Men and HealingOttawa 613-482-9363 Therapy and counselling for men * Individual Psychotherapy * Group and Individual Anger Management Services * Short-term and Long-term Programs on Abuse Recovery * Emotional Intelligence Group Program ...
Métis Nation of Ontario, Ottawa - Montreal Rd, Ending Violence & Exploitation Outreach ProgramVanier 613-748-1880 12-week peer support group for women who have experienced gender-based violence Weekly Drop-in program: Willow's (16+) for women who trade or sell sex * access to an Ottawa Public Health Nurse * harm ...
Minwaashin Lodge - Indigenous Women's Support Centre, OttawaOttawa 613-741-5590 COVID-19 (30 Mar 2020): Due to COVID19, programming at Lola St location is suspended until further notice. Shelter services, Housing First services and STORM outreach services are still available. See ...
Mohawk Council of Akwesasne, Community and Social Services - Iethinisten:ha Akwesasne Family Wellness ProgramAkwesasne 24 hours 613-937-4322 COVID-19 (6 April 2020) All Community and Social Services programs are suspended. For detail information, visit the website . Domestic violence program * 24 hour crisis line * one-on-one counselling ...
Mohawks of the Bay of Quinte, Tyendinaga Mohawk Community Wellbeing Centre, Indigenous Victim ServicesTyendinaga Mohawk Territory 613-438-3517 CV19 All MBQ offices closed to walk ins until further notice * Crisis support line operating Call/Text 1-343-363-0318 (March 28, 2020) 24 Hour Crisis Response, Cultural Healing, Safety Planning, Suppo ...
Nepean, Rideau and Osgoode Community Resource Centre, Ottawa - Emerald PlazaNepean 613-596-5626 Integrated social services for the Nepean, Rideau and Osgoode area (some programs are offered to all residents of Ottawa) * information and referral * counselling for individuals, couples, youth and f ...
New Life Counselling Centre, Smiths FallsSmiths Falls 613-284-1263 Family counselling service * topics include: marriage, parenting, child behaviour, abuse, anger management, divorce, grief, stress, anxiety, depression and self-esteem * pastoral counselling available
North Lanark Community Health Centre, Lanark, Counselling and Support ServicesLanark 613-259-2182 Individual counselling, limited couples counselling, limited intensive case management for youth/young adults, mental health peer support program, and community/group programs to help develop skills t ...
North Renfrew Family ServicesDeep River 613-584-3358 Offices closed but staff will still be working remotely to serve our community during regular business hours * leave a message with you name, phone number and the reason for your call and someone will ...
North Renfrew Family Services, Violence Against Women ProgramDeep River 613-584-3358 Offices closed but staff are working remotely to serve our community during regular business hours * leave a message with you name, phone number and the reason for your call and someone will return yo ...
Open Doors for Lanark Children and Youth, Carleton Place OfficeCarleton Place 613-257-8260 Children's mental health services including assessment, treatment and follow-up for children, youth (up to 18 years of age) and their families experiencing significant social, emotional or behavioural ...
Open Doors for Lanark Children and Youth, Perth OfficePerth 613-264-1415 Provides children's mental health services including: Assessment, treatment planning and review and followup for children, youth (up to 18 years of age) and their families experiencing significant soc ...
Orléans-Cumberland Community Resource Centre, OrléansOrleans 613-830-4357 Community resource centre * information and referral * advocacy * crisis intervention * individual and family counselling * child & youth programs * support groups * parenting skills * community devel ...
Ottawa Rape Crisis CentreOttawa (City of) 613-562-2334 Support, information, and long-term counselling services to survivors of sexual assault, sexual harassment and childhood sexual abuse * information and short-term counselling for supporters of survivo ...
Parent Resource CentreOttawa 613-565-2467 COVID-19 (1 Apr 2020): Due to COVID19, offices are closed but personnel is still available by phone and email for their existing clients. Parent Support Line (613-565-2467) remains open for parenting ...
Pembroke Regional Hospital, Pembroke - Cecelia St, Mental Health Services of Renfrew County - Sexual Assault CounsellingRenfrew County 613-732-8770 ext 8006 Individual and group counselling available for sexual abuse victims (male and female) and violence against women victims age 16 years and up * partner agency of Support Services Network for Male Survi ...
Perth and Smiths Falls District Hospital, Smiths Falls, Mental Health ProgramsSmiths Falls Intake 613-283-2170 * general inquiries 24 hours 613-283-2330 Mental health services * partnership between this hospital and Lanark County Mental Health * Abuse Services: Assessment, consultation, and treatment for female victims of abuse 16 years and older * Co ...
Pinecrest-Queensway Community Health Centre, Ottawa - Richmond Rd, Social ServicesOttawa Administration 613-820-4922 ; Medical Clinic 613-820-2001 COVID-19 (24 Mar 2020): Due to COVID19, the PQCHC is closed until further notice, with the exception of the medical clinic and food banks at community houses. System navigation is still available by ...
Pinecrest-Queensway Community Health Centre, Ottawa - Richmond Rd, Violence Against Women ProgramOttawa 613-820-4922 ext 3321 COVID-19 (25 Mar 2020): Due to COVID19, this program will be running in a limited capacity with counselling over the phone only and no groups currently offered. Clients can call counsellor directly at ...
Quinte Health Care Corporation, Trenton Memorial Hospital, Domestic Violence and Sexual Assault Response ProgramQuinte West 613-969-7400 ext 5024 or ext 5490 DVSARP offers a 24-hour response team of nurses who are specially equipped with knowledge specific to intimate partner domestic violence and /or sexual assault (SA/DV) across the lifespan acute cases. ...
Resolve Counselling Services Canada, Kingston, Women's Counselling ProgramKingston 613-549-7850 COVID-19 (19 Mar 2020) Resolve is postponing all clinics and groups, and will offer phone counselling to all its clients until April 6, 2020, and will re-assess at this time. Provides one-on-one, conf ...
Rural Frontenac Community Services, Sharbot Lake - Elizabeth St, Land O' Lakes Women's ProgramSharbot Lake 613-279-3151 (Sharbot Lake Office) COVID-19 Counselling services are ongoing over the phone. For more detail, call 613-279-3151 or visit the Facebook page. Confidential, supportive counselling to victims of woman abuse * primarily a m ...
SD&G Developmental Services Centre, Cornwall, Clinical ServicesCornwall 613-937-3072 Psychological assessments * therapy and counselling - (individual, group, family, couple, anger management, grief counselling, counselling relating to sexuality, abuse, etc.) * behavioral consultation ...
Somerset West Community Health Centre, Ottawa - Rosemount AveOttawa 613-688-1177 Health centre focused on family and community health, including: * advocacy * primary health care * outreach * counselling * life skills education * group support * practical assistance * crisis inter ...
The Children's Foundation, BellevilleBelleville 613-962-9292 Charitable arm of Highland Shores Children's Aid Society. Programs include Camp Hope * Playing for Keeps * Family Services Care Program * Helping Hands * Reach for Success Bursary Program * Counsellin ...
The Counselling GroupOttawa Intake Worker 613-722-2225 ext 352 COVID-19 (31 Mar 2020): Due to COVID19, The Counselling Group is offering only live video and/ or telephone mental health counselling services until further notice. Trained and experienced counsellors ...
The Phoenix Centre for Children and Families, Pembroke - 130 Pembroke St W, Trauma ServicesPembroke 613-735-2374 No face to face client services * no new intakes will be processed * New referrals and calls may be made to our main number (1-800-465-1870) during office hours and will have access to a therapist, wh ...
Three Oaks Foundation, Hastings County - Mailing AddressHastings County 613-967-1416 admin CV19 Shelter remains open with increase health measures * Crisis lines remain open at 613-966-3074 or 1-800-267-0533 * If home is not a safe place please contact for support (March 28, 2020) Provides ...
Three Oaks Foundation, Centre Hastings, Women's ShelterCentral Hastings 613-473-1976 Residential service * safety planning * individual and group counselling * 24 hour crisis line * court support * support and referrals * assistance in finding housing
Three Oaks Foundation, Hastings County - Mailing Address, Children's Shelter Services & CounsellingHastings County 613-967-1416 On-site and off-site support services for children who have witnesses violence * Individual and Group counselling services * Child Witness Programs * Partnership and referral with other related agenci ...
Three Oaks Foundation, Hastings County - Mailing Address, Transitional Support ProgramHastings County 613-967-1416 admin Program connects abused women and their children with community support to find and maintain safe housing * Transitional Support Worker provides help with income support, court support, educational & ...
Trenton Military Family Resource Centre, Trenton, Bilingual Women's Services ProgramTrenton 613-965-3575 ext 4528 Support sessions by appointment * assistance with safety planning * general and supportive counselling * access to community resources and information * assistance with coping strategies, assertivenes ...
Valoris for Children and Adults of Prescott-Russell, Plantagenet, Child and Family Mental HealthPlantagenet 613-673-5148 Mental health services, including: * evaluation * counselling * one-on-one, family or group interventions * specialized intervention for children who are victims of sexual aggression * school-based in ...
Valoris for Children and Adults of Prescott-Russell, Plantagenet, Family ViolencePlantagenet 613-673-5148 Services related to family violence * support for victims, witnesses and violent partners * training * raising awareness within the community * counselling * distributing information * group intervent ...
Valoris for Children and Adults of Prescott-Russell, Plantagenet, Partner Assault ResponsePlantagenet 613-673-5148 12-week group education and counselling program on domestic violence and non-abusive ways of resolving conflict * victims/partners of the offender provided with support including safety planning, refe ...
Western Ottawa Community Resource Centre, Kanata - MacNeil CrtKanata 613-591-3686 Community and Social Services Services for Children, Youth and Families * Ontario Early Years Centre * Bullying Prevention Program * The ZONE drop-in for youth * Queerios Youth Drop-In * Child and you ...
Western Ottawa Community Resource Centre, Kanata - MacNeil Crt, Counselling Services Team and Community ResponseKanata 613-591-3686 ext 269 COVID-19 (2 April 2020): Telephone based counselling still available. Short-term counselling (six to eight sessions), telephone support, or walk-in crisis support Offers counselling for: * traumatic s ...
Western Ottawa Community Resource Centre, Kanata, Chrysalis HouseKanata 613-591-5991 ext 221 COVID-19 (2 April 2020): The 24h crisis line, crisis support for residents and one on one counseling for residents are still being offered. Intake is temporarily closed. Transition house that provides ...
YMCA-YWCA of the National Capital Region (The), Ottawa - 180 Argyle AveOttawa 613-237-1320 Services for children, youth, adults and families. Services for adults, children, families and youth: Health and Fitness * Birthday Parties * Y Youth Night * Help Hiring Qualified Staff * Aquatics * E ...