|Addictions and Mental Health Services Hastings Prince Edward, Belleville - Victoria Ave, Back on Track||Belleville
||Local service provider for the Back on Track Remedial Measures Program * It can take 11 months to complete the program * If program not completed all components of the program within your suspension p ...
|Canada. Canada Revenue Agency, Informant Leads Program||Ontario
||National Leads Centre, toll free 1-866-809-6841
||COVID19 (3 Jun 2020): Service remains available. Information on how to report suspected tax evasion * program coordinates all leads that the Canada Revenue Agency receives from informants, to determi ...
|Canada. Canadian Food Inspection Agency, Ottawa - National Headquarters||Ottawa
||Food inspection office
|Canada. Canadian Food Inspection Agency, Guelph||Guelph
||Delivers inspection programs related to foods, plants and animals across Canada. * Enforces the food safety and nutritional quality standards established by Health Canada and, for animal health and pl ...
|Canada. Canadian Radio-television and Telecommunications Commission, Gatineau||Gatineau
||Toll free 1-877-249-2782 (1-877-249-CRTC)
||Department that supervises and regulates broadcasters, including TV services, AM and FM radio stations, and the companies that bring these services * also regulates telecommunications carriers, includ ...
|Canada. Canadian Transportation Agency||Gatineau
||Toll free 1-888-222-2592
||Independent, quasi-judicial tribunal and regulator which has jurisdiction over the Canadian national transportation system relating to federally regulated modes of transportation (air, rail, bus, and ...
|Canada. Crown-Indigenous Relations and Northern Affairs and Indigenous Services, Ottawa - 10 Wellington St, Allegations and Complaints||Ottawa
||Toll free 1-855-504-6760
||Allows individuals to establish complaints about the conduct of First Nation/Inuit/Métis government bodies and organizations in relation to the funding of the department and the way those funds are ad ...
|Canada. Global Affairs Canada, Ottawa - Lester B. Pearson Building, Office of Protocol of Canada - Diplomatic Corps Services||Ottawa
||Division that manages relevant issues for both foreign representatives and for canadian residents. * oversees the approval process of foreign heads of mission prior to their entry into Canada and mana ...
|Canada. Health Canada, Canada Vigilance Regional Office - Ontario, Canada Vigilance||Toronto Downtown
||Toll free 1-866-234-2345
||Health Canada's post-market surveillance program that collects and assesses reports of suspected adverse reactions to health products marketed in Canada.
|Canada. Innovation, Science and Economic Development Canada, Eastern and Northern Ontario, Measurement Canada||Ottawa
||Toll Free 1-866-294-6572
||Federal regulatory body concerned with measurement * Ensures accuracy in the selling of measured goods * Develops and enforces the laws related to measurement accuracy * Approves and inspects measurin ...
|Canada. Office of the Correctional Investigator||Ottawa
||Toll free 1-877-885-8848
||Ombudsman for federal offenders * investigates and brings resolution to individual offender complaints * has a responsibility to review and make recommendations on the Correctional Service's policies ...
|Canada. Office of the Federal Ombudsman for Victims of Crime||Ottawa (City of)
||* Facilitates access of victims to existing federal programs and services by providing them with information and referrals * Addresses complaints of victims about compliance with the provisions of the ...
|Canada. Office of the Information Commissioner of Canada||Gatineau
||Toll free 1-800-267-0441
||Promotes and protects access to information rights under the Access to Information Act. * Investigates complaints about federal institutions’ handling of access requests * Monitors federal institution ...
|Canada. Office of the Privacy Commissioner of Canada||Gatineau
||Protects and promotes the privacy rights of individuals. * Investigates complaints and issuing reports with recommendations to federal government institutions and private sector organizations to remed ...
|Canada. Office of the Veterans Ombudsman||Canada
||Toll free 1-877-330-4343
||Reviews and addresses complaints by clients and their representatives arising from the application of the provisions of the Veterans Bill of Rights * raises awareness of the needs and concerns of Vete ...
|Canada. Taxpayers' Ombudsman||Ottawa
||Ombudsman * works to enhance the Canada Revenue Agency's (CRA) accountability in its service to, and treatment of, taxpayers through independent and objective reviews of service-related complaints and ...
|Canada. Transport Canada, Ottawa - Mailing Address||Ottawa (City of)
||Federal department responsible for transportation policies and programs Aviation : apply for a pilot's licence * change an address for a licensing document or delivery of an aeronautical publication * ...
|Canada. Veterans Review and Appeal Board||Charlottetown
||English, toll free 1-800-450-8006 * French, toll free 1-877-368-0859
||Independent avenue of appeal for disability decisions made by Veterans Affairs Canada (VAC, the Department). * Provides applicants with two levels of redress for disability pension and disability awar ...
|Canadian Anti-Fraud Centre, National Office - No Physical Address||North Bay
||* Provides information on frauds and scams and consumer protection * Centralizes complaints regarding identity theft, fraud and scams through phone, fax, internet or mail complaint * Educates the pub ...
|Canadian Judicial Council||Ottawa
||Federal body created under the Judges Act with the mandate to promote efficiency, uniformity, and accountability, and to improve the quality of judicial service in the superior courts of Canada.* Mand ...
|College of Audiologists and Speech Language Pathologists of Ontario||Toronto Downtown North
||Provincial regulatory college for the professions of audiology and speech-language pathology * handles consumer complaints
|College of Chiropodists of Ontario||Toronto Downtown Central
||Regulating body of the profession representing chiropodists and podiatrists * investigates complaints * website offers membership directory by name or location
|College of Chiropractors of Ontario||Toronto Downtown
||Regulating body of the profession * investigates complaints * website offers chiropractor search
|College of Dental Hygienists of Ontario||Toronto Downtown Central
||Provincial regulating body of the profession * handles consumer complaints * find a dental hygienist directory available on website
|College of Denturists of Ontario||Toronto Downtown Central
||Provincial regulating body of the profession * investigates consumer complaints * a directory of members is available on the website
|College of Nurses of Ontario||Toronto Downtown North
||Provincial regulating body for registered nurses (RNs), registered practical nurses (RPNs) and nurse practitioners (NPs) * investigates complaints * online public directory of nurses allowed to practi ...
|College of Occupational Therapists of Ontario||Toronto Downtown Central
||Regulating body of the profession that will investigate complaints * current list of registered occupational therapists is available on the website
|College of Optometrists of Ontario||Toronto Downtown North
||Regulates the optometry profession in Ontario * investigates complaints * website has "Find an Optometrist" section
|College of Physicians and Surgeons of Ontario||Toronto Downtown Central
||Provincial medical regulatory board * investigates complaints relating to doctors' services or conduct * physician search available on website
|College of Physiotherapists of Ontario||Toronto Downtown Central
||Regulating body of physiotherapy in Ontario * investigates consumer complaints * maintains a list of currently registered physiotherapists on the Find a Physiotherapist website * Physiotherapy Informa ...
|College of Psychologists of Ontario (The), Complaints and Investigation||Toronto Downtown
||Regulatory body of psychologists in the province * promotes excellence in the practice of psychology A description of the Complaints Process is available as an Online Resource on the website, as is a ...
|College of Respiratory Therapists of Ontario||Toronto Downtown Central
||Provincial regulatory board for the profession of respiratory therapy * develops the standards of practice and professional development * provides access to publications, legislation and policies * in ...
|Commission for Complaints for Telecom-television Services||Ottawa
||Toll free 1-888-221-1687
||National and independent organization dedicated to resolving customer complaints about telecommunications and television services fairly * situations include billing errors, contract disputes, poor se ...
|Eastern Ontario Health Unit, Cornwall - Pitt St, Food Establishment Complaints Follow-Up||Cornwall
||Receives complaints against a food establishment; follow-up will be done within 24 hours. For complaints about foods that are processed, pre-packaged, ready-to-eat, canned or frozen, please contact th ...
|Financial Services Regulatory Authority of Ontario||North York Central
||Information and assistance on insurance (including life, health, property, disability, automobile), pension plans, loan and trust companies, deposit insurance, credit unions and caisses populaires, mo ...
|General Insurance OmbudService||Toronto Downtown
||Toll free 1-877-225-0446
||Independent organization helping Canadian consumers resolve disputes or concerns with their home, auto or business insurers * responds to consumer inquiries and complaints * provide accurate informati ...
|Kingston. Public Works Services Department, Kingston - Ontario St, Public Works Division - Step Safe Project||Kingston
||Call Centre 613-546-0000
||Hotline for people to report a sidewalk hazard * public sidewalk hazards could include cracks, uneven pavement, or being covered with ice and snow * when the City is notified, the hazard will be fixed ...
|Law Society of Ontario, Toronto, Complaints & Compliance||Toronto Downtown
||Accepts and investigates complaints about the conduct of Ontario lawyers and licensed paralegals
|National Capital Commission Ombudsman||Ottawa
||Provide members of the public with an independent and confidential resource for resolving complaints against the National Capital Commission (NCC).
|Office of the Independent Police Review Director||Toronto Downtown
||Independent oversight agency * receives, manages and oversees all public complaints about the conduct of a police officer or the policies and services of a police department in Ontario * complaints ca ...
|Office of the Ombudsman at Canada Post, Mailing Address||Ottawa
||Toll free 1-800-204-4198
||Final appeal authority in the complaint resolution process at Canada Post * independently investigates appeals in an unbiased and confidential manner Some examples of complaints reviewed by the ombuds ...
|OmbudService for Life & Health Insurance||Toronto Downtown Central
||Inquiries and complaints resolution for consumers of life and health insurance products and services including disability, employment health benefits, travel, and insurance investment products * onlin ...
|Ombudsman for Banking Services and Investments||Toronto Downtown Central
||Independent organization that investigates customer complaints against financial service providers, including banks and other deposit-taking organizations, investment dealers, mutual fund dealers and ...
|Ontario College of Pharmacists||Toronto Downtown North
||Provincial regulating body of pharmacists and pharmacies * investigates consumer complaints and concerns * pharmacist and pharmacy search available on website Note: Contact a pharmacist directly for d ...
|Ontario College of Social Workers and Social Service Workers||Toronto Downtown North
||Provincial regulating body of social workers and social service workers * investigates consumer complaints and concerns
|Ontario Energy Board, Consumer Relations||Toronto Downtown North
||Greater Toronto Area 416-314-2455
||COVID-19 -- essential core operations including responding to consumer inquiries * Electricity disconnection ban -- Disconnection for non-payment by residential customers banned until the end of the ...
|Ontario Motor Vehicle Industry Council||East York
||Regulates motor vehicle dealers and salespersons in Ontario * enforces Motor Vehicle Dealers Act (MVDA) on behalf of Ministry of Government and Consumer Services * ensures registration of dealers and ...
|Ontario. Landlord and Tenant Board, Ottawa||Ottawa
||Toll free 1-888-332-3234
||COVID-19 (8 Jun 2020): implemented a number of changes to its operations until further notice. In-person service counters are closed, email the LTB at EAfirstname.lastname@example.org. Visit their website for addit ...
|Ontario. Ministry of Government and Consumer Services. Consumer Protection Ontario||Toronto Downtown Central
||Consumer Complaint Line 416-326-8800
||Public information and advice on consumer rights and responsibilities, complaints and consumer protection legislation * attempts to mediate complaints arising from regulated sectors of the marketplace ...
|Ontario. Ministry of Long-Term Care, No physical address, Long-Term Care ACTION Line||Toronto Downtown Central
||Outside Ontario: 416-326-6777
||A toll-free government service concerning long-term care homes and Local Health Integration Networks (LHINs) in Ontario * handles concerns and registers complaints about long-term care homes and LHIN ...
|Ontario. Ministry of the Attorney General, Eastern Region, Victims and Vulnerable Persons Division - Office of the Public Guardian and Trustee||Ottawa
||Responsible for: Protecting Mentally Incapable People: Managing the finances and property of adults who have been found incapable of managing their own affairs * Services: guardianship or substitute d ...
|Ontario. Ministry of the Attorney General, Ottawa - Elgin St, 5th Flr, Rm 5300, Superior Court of Justice - Complaints about a lawyer's fee||Ottawa
||Assessment 613-239-1325 ; Bankruptcy 613-239-1320
||People who wish to complain about a lawyer's fee must make a formal complaint using a Requisition and Order Form for Assessment * this form is available from Counter 4, 2nd Flr at the Ottawa Court Hou ...
|Ontario. Office of the Ombudsman of Ontario||Toronto Downtown
||416-586-3300 ; Children and Youth Unit 416-325-5669 ; French Language Services Unit 416-847-1515
||Confidential investigation of public complaints about Ontario government services that could not be resolved through regular complaints procedures * includes provincial ministries, Crown corporations, ...
|Ordre professionnel des diététistes du Québec||Québec
||More informations available on the French version
|Ottawa Dental Society||Ottawa
||Assistance in locating a dentist * handles and mediates patient complaints and referrals * maintains lists of the following: dentists taking new patients throughout the city, who may make house calls, ...
|Ottawa. City Operations, Headquarters - 474 Elgin, Ottawa Police Service - Professional Standards Section||Ottawa
||613-236-1222 ext 5830
||Section that investigates and facilitates complaints directed to the Ottawa Police Service, including damage or loss of property due to police actions
|Ottawa. City Operations, Ottawa - Laurier Ave W - City Hall, Claims to the City||Ottawa
||City office responsible for processing claims from people that believe the City should compensate them for an injury or damage they have experienced that they believe is the City’s fault * typical cla ...
|Psychiatric Patient Advocate Office, Toronto Office||North York Central
||Administers and coordinates advocacy and rights advice services * public information * systemic advocacy * information and referral for those ineligible for the service * literature in English and Fre ...
|Real Estate Council of Ontario||Etobicoke Central
||Regulatory body * sets standards for certification and licensing * investigates complaints about real estates agents and brokers
|Retirement Homes Regulatory Authority||Toronto Downtown Central
||COVID19 -- daily update of list of retirement homes with active or resolved COVID-19 outbreaks www.rhra.ca/en/covid-19 Regulatory agency licenses retirement homes in Ontario * maintains public regist ...
|Royal College of Dental Surgeons of Ontario||Toronto Downtown
||Regulatory authority of the dental profession in Ontario * regulates the dental profession in the interests of public protection and safety * investigates all complaints about the practice of dentistr ...
|Service Canada, Office for Client Satisfaction (The)||Ottawa
||Toll free 1-866-506-6806
||Neutral organization that receives, reviews and acts on suggestions, compliments and complaints regarding the delivery of service offered by Service Canada * feedback and/or issue is personally acknow ...
|Travel Industry Council of Ontario||Mississauga
||Association that answers consumers' inquiries and attempts to mediate complaints arising from the purchase of travel services from registered travel agencies. * Claims against the Ontario Travel Compe ...