Programs that provide temporary emergency shelter for children and youth who have run away from or have been pushed out of their homes or who are acting out and at risk for abuse pending return to their own families or suitable alternative placement. Such facilities usually provide in-house individual, group and family counselling and the full range of other secondary services related to homeless youth including referral to appropriate resources.
Centres where homeless people can spend time during the day or evening. Services may include counselling and/or medication monitoring on a formal or informal basis; personal hygiene supplies; facilities for showering, shaving, napping, laundering clothes, making necessary telephone calls or attending to other personal needs; and other basic supportive services. Some centres may also provide meals or facilities for cooking. Programs that focus on homeless youth may provide case management, living skills training, family reunification assistance, classes and other educational supports, pre-employment training, health education (including HIV prevention), help in obtaining valid ID and other services that help youth successfully exit street life and transition to independent living.
Programs that provide a temporary place to stay (usually three days to two weeks), generally in dormitory-style facilities with very little privacy, for people who have no permanent housing. Also included are programs that provide motel vouchers for people who are homeless.
Programs that provide transportation services for homeless people from the streets to a local shelter with available space, either from a established pick-up site or by appointment from the individual’s current location. Also included are programs that provide transportation between shelters or to and from medical clinics, detoxification facilities, public assistance offices and other local service providers.
Programs that provide comprehensive assessment, ongoing case management, work readiness, job training, job development, job placement services, post-placement follow-up and/or supportive services that are tailored to the specific needs of homeless individuals who need assistance preparing for, finding and retaining paid employment. Many programs specifically target outreach and enrollment efforts on homeless individuals or specific groups within the homeless population (e.g., homeless veterans, homeless youth, homeless individuals with serious mental illness, permanent supportive housing residents); and some partner with other organizations working with people who are homeless such as local mental health agencies; one-stop career centres; community-based nonprofit vocational rehabilitation agencies; case management organizations; housing agencies; and the local public housing authority.
Programs that are staffed by outreach workers who spend time with people who live on the street, build relationships with them, identify and address their immediate needs (e.g., crisis intervention, food, clean clothing, hygiene kits, blankets, someone to listen) and provide information about and linkage to longer-term forms of support such as shelter, counselling, drug and alcohol detoxification and rehabilitation, care/case management and, where applicable, family reunification services. Street outreach programs may be staffed by volunteers or peers who were formerly homeless; and may target special populations such as homeless youth at risk for sexual abuse or exploitation, veterans, or people with specific medical or mental health conditions, or be available to the larger homeless population.
Programs that provide immediate assistance for children and youth who have run away from or have been pushed out of their homes or who are acting out and at risk of abuse. Included may be steps to ensure the youth's safety, information regarding the youth's rights and alternatives, and referrals for shelter, medical care, ongoing counselling or group support and other related services. Also included are programs that maintain a message relay system which allows runaways to contact their parents or other concerned individuals and receive messages from them. Helpline staff are generally available via telephone, email, chat and/or text.
Organizations that support measures that address the needs of people who are, or are at risk of becoming, homeless including the need for shelter, transitional housing, permanent housing, medical care and basic human rights.
The above terms and definitions are part of the Taxonomy of Human Services, used here by permission of INFO LINE of Los Angeles.