Programs that provide a hotline or other mechanisms that the public can use to anonymously report information about the activities of individuals who have applied for or are collecting employment benefits for which they are not eligible.
Programs that provide assistance for people who are having difficulty understanding and/or obtaining the full benefits to which they are entitled by law through the Employment Insurance system. The programs may help people understand the eligibility criteria for employment insurance benefits, the benefits provided by the program, and the rights of beneficiaries; provide consultation and advice; help complete application forms; negotiate on their behalf with employment insurance benefits staff; prepare written appeals; and/or represent them in administrative hearings or judicial litigation. Included are organizations that offer a range of advocacy services as well as legal aid programs which offer more formalized legal assistance.
The above terms and definitions are part of the Taxonomy of Human Services, used here by permission of INFO LINE of Los Angeles.