[ Browse by Service Category : Topics Related to Housing Complaints (1) ]

Housing Expense Assistance

Programs that pay current housing bills or finance new living accommodations for people who are otherwise unable to provide for their housing needs. Housing expense assistance programs may have age, income, disability, need or other eligibility requirements.

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Realtor Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, violation of truth in real estate laws, misrepresentation, fraud, unethical or improper conduct of personnel or other inappropriate business practices of real estate companies.

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Public/Subsidized Housing Appeals Assistance

Programs that provide legal assistance (including advice and representation in administrative hearings) for individuals whose application for public or subsidized housing has been denied or whose rent subsidy benefits have been terminated in situations where they believe that their rights under applicable housing laws have been violated.

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Landlord/Tenant Assistance

Programs that provide assistance, information and support for tenants and/or landlords who are involved in rental housing disputes; or which administer provincial laws or local ordinances which govern rent control and other aspects of tenant/landlord relations.

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Home Sanitation

Programs that protect the public from unhealthy living conditions by enforcing laws which require that dwellings meet minimum maintenance, occupancy, use, sanitation, lighting and ventilation requirements. Health inspectors evaluate homes and apartments to ensure that hot and cold water are available; that toilets and sewage disposal systems are functioning; that the roof and exterior walls provide adequate protection from the elements; that interior walls, partitions, floors and ceilings are in safe repair; that the premises are free of rodents, vermin, insects or rubbish; and that other basic necessities are adequately available to residents. Services include inspection to ensure compliance with regulations and the issuance of citations to landlords who are out of compliance.

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Home Safety Evaluations

Programs that conduct home inspections to assess and make recommendations to eliminate potentially hazardous conditions and to ensure that the individual or family has a plan to deal with emergencies should they arise. Safety evaluation programs often target homes with children or elderly residents and focus on dangerous rugs or floors, fire hazards, unsanitary or unsafe kitchens or bathrooms, poor lighting, unsafe storage of medication and other toxic materials, hazardous placement of kitchen equipment and other tools, access barriers in the home or yard and other discernible problems.

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Housing Development

Programs that monitor and analyze the current housing environment in a community and provide support for the development, finance, management and preservation of a mix of decent, safe and affordable housing for individuals and families of all income levels. Housing development programs improve the livability of communities, expand home ownership opportunities, build a strong tax base, encourage safe streets and empower neighbourhoods and communities to flourish.

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The above terms and definitions are part of the Taxonomy of Human Services, used here by permission of INFO LINE of Los Angeles.


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