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Alternate Name Hastings County Social Services ; OW ; VIQ
Location & Accessibility
Located In Community Trenton
Address & Map
91 Creswell Dr
Trenton, ON K8V 3G5
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Intersection Dufferin Ave and Creswell Dr
Bus Route Notes Quinte Access Transit Map
Physical Access Fully Accessible
Extra Transportation no
Parking Free parking
Description and Services
Description (Service) Community Services Provider * Administers Ontario Works, Social Housing and Children Services * Ontario Works provides employment & financial assistance to qualified applicants * Social Housing provides access to affordable housing to qualified applicants based on availability * Children Services provides Child Care listings, subsidies, before & after school programming information & parent resources.
Hours Mon-Fri 8:30 am- 4:30 pm excluding statutory and public holidays
Areas Served Frankford ; Quinte West
Eligibility Ages: 18 year(s) - 65 year(s) 
Employable youth ages 16-17 year(s) and up who cannot live at home but are attending school or seeking employment. Financial need is determined by a review of income, liquid assets and living expenses.  
Youth and Adults 18 – 65 years who are not caring for pre-school age children or who do not have a serious disability or illness must participate in employment assistance activities and meet financial criteria.  
Each member of the household must meet at least one of the following criteria: member is a Canadian Citizen, member has made an application for status as a permanent resident under the immigration and Refugee Protection Act (Canada), or member has made a claim for refugee protection under the immigration and Refugee Protection Act (Canada), member is able to live independently and make own arrangements for supportive services. See Hastings County website for detailed information
Application Ontario Works, Housing or Child Care telephone 613-771-9630 or Toll Free 1-866-414-0300 during regular business hours Monday to Friday from 8:30 a.m. to 4:30 p.m. Staff will help you complete an application over the phone which can take approximately 30 minutes, depending on call volume. You must have a valid Social Insurance Number to apply. Online applications can be processed 24 hours a day. 
Ontario Works 
For a listing of required documents to apply for Ontario Works or to apply on-line at
Languages English ; French
Fees None
Service Categories Adult Basic Education ~ Social Assistance Recipients ; Adult Basic Education ~ Social Assistance Recipients ~ Teenage Parents ; Adult Literacy Programs ~ Social Assistance Recipients ; Burial/Cremation Expense Assistance ; English as a Second Language ~ Social Assistance Recipients ; General Dentistry ~ Youth ~ Social Assistance Recipients ; Job Information ; Job Search Resource Centres ; Prejob Guidance ; Provincial/Territorial Social Assistance Programs Applications ; School Based Teen Parent/Pregnant Teen Programs ~ Social Assistance Recipients ; Welfare Fraud Reporting ; Welfare to Work Programs
Contact Information
Office Phone 613-392-1387
Toll Free Phone 1-800-267-0575
After Hours Phone 877-528-9514 * Mon- Fri 4:30 pm.- 8:30 am including weekends and holidays for emergency accommodations & emergency food
TTY Phone 613-966-3884 Bell Relay
Fax 613-392-2876
Primary Contact Shani Hunter, Case Supervisor; Phone: 613-392-1387 ext 2228; Fax: 613-392-2876; Email:
Alternate Contact Tailona Elliott, Case Supervisor; Phone: 613-392-1387 ext 2201; Email:
Primary Executive Rhonda Phillips, Assistant Manager Employment & Financial Assistance Services; Phone: 613-966-1311 ext 2344; Fax: 613-966-4598; Email:
Alternate Executive Dino Marchiori, Manager Employment & Financial Assistance Services, Hastings County; Phone: 613-966-1311 ext 2334; Fax: 613-966-4598; Email:
Other Details
Funding City / Town ; Regional / Municipal ; Provincial

Agency Overview

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