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Alternate Name Hastings County Community and Human Services ; OW ; Hastings County Social Services ; Ontario Works ; OW ; VIQ
Former Name Welfare
Location & Accessibility
Located In Community Madoc
Address & Map
56 Russell St N
Madoc, ON K0K 2K0
View Google Map
Intersection Russell St and St Lawrence St W
Mailing Address c/o Hastings County Ontario Works 
PO Box 1007 
Madoc, ON K0K 2K0
Physical Access Fully Accessible
Extra Transportation yes
Parking Free parking
Description and Services
Description (Service) Community Services Provider * Administers Ontario Works, Social Housing and Children Services * Ontario Works provides employment & financial assistance to qualified applicants * Social Housing provides access to affordable housing to qualified applicants based on availability * Children Services provides Child Care listings, subsidies, before & after school programming information & parent resources.
Hours Mon-Fri 8:30 am- 12 noon * 1:30 pm- 4:30 pm excluding statutory & public holidays
Areas Served Central Hastings
Eligibility Ages: 18 year(s) - 65 year(s) 
Employable youth ages 16-17 year(s) and up who cannot live at home but are attending school or seeking employment. Financial need is determined by a review of income, liquid assets and living expenses.  
Youth and Adults 18 – 65 years who are not caring for pre-school age children or who do not have a serious disability or illness must participate in employment assistance activities and meet financial criteria.  
Each member of the household must meet at least one of the following criteria: member is a Canadian Citizen, member has made an application for status as a permanent resident under the immigration and Refugee Protection Act (Canada), or member has made a claim for refugee protection under the immigration and Refugee Protection Act (Canada), member is able to live independently and make own arrangements for supportive services.
Application Contact to apply * Staff will help you complete an application over the phone which can take approximately 30 minutes, depending on call volume * You must have a valid Social Insurance Number to apply. Online applications can be processed 24 hours a day. 
Ontario Works 
For a listing of required documents to apply for Ontario Works or to apply on-line at
Languages English ; Interpretive Services - Available Upon Request
Fees None
Service Categories Adult Basic Education ~ Social Assistance Recipients ; Adult Basic Education ~ Social Assistance Recipients ~ Teenage Parents ; Adult Literacy Programs ~ Social Assistance Recipients ; Burial/Cremation Expense Assistance ; English as a Second Language ~ Social Assistance Recipients ; General Dentistry ~ Youth ~ Social Assistance Recipients ; Job Information ; Job Search Resource Centres ; Prejob Guidance ; Provincial/Territorial Social Assistance Programs Applications ; Rent Payment Assistance ; School Based Teen Parent/Pregnant Teen Programs ~ Social Assistance Recipients ; Welfare Fraud Reporting ; Welfare to Work Programs
Contact Information
Office Phone 613-473-5258
Toll Free Phone 1-866-434-4024 * Intake Access Centre 1-866-414-0300
After Hours Phone 613-877-528-9514 * Mon-Fri 4:30 pm- 8:30 am including weekends and holidays for emergency accommodations and emergency food
TTY Phone 613-966-3884 Bell Relay
Fax 613-473-1027
Primary Contact Amanda Gordon, Case Supervisor; Phone: 613-473-5258 ext 3401; Fax: 613-473-1027; Email:
Alternate Contact Rhonda Phillips, Assistant Manager of Financial and Employment Services; Phone: 613-966-1311 ext 2344; Fax: 613-966-4598; Email:
Primary Executive Dino Marchiori, Manager of Finance and Employment, Hastings County Community and Human Services; Phone: 613-966-1311 ext 2334; Fax: 613-966-4598; Email:
Other Details
Funding City / Town ; Regional / Municipal ; Provincial

Agency Overview

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