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Affordability Fund Trust

Service: Affordability Fund Trust Program

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Alternate Name AFT ; TBY
Location & Accessibility
Located In Community Ontario
Physical Access Not Applicable
Description and Services
Description (Service) Provides assistance to Ontarians to lower their electricity use and costs at home over the long term, easing the burden of electricity bills 
There are 3 levels of support available, depending on income level and average energy bill 
All beneficiaries at a minimum will receive: 
  • A trusted conversation with a trained individual to discuss the impact of their electricity bills on their household 
  • Referrals to other electricity support options 
  • A Home Energy Plan 
  • Level 1 equipment (provided via a Kit or installed in the home)
  • The Level 1 equipment may include ENERGY STAR light bulbs, a power bar and/or faucet aerators, along with energy-saving tips 
  • Level 2 support includes an in-home visit from a professional Home Energy Advisor, a Home Energy Plan and upgrades that may include ENERGY STAR appliances 
  • Level 3 is for electrically-heated homes only, and will receive an in-home visit from a professional Home Energy Advisor, a Home Energy Plan, and upgrades that may include insulation and/or an ENERGY STAR heat pump
Sup. Description Ontario
Hours Mon-Fri 8 am-8 pm
Areas Served Ontario
Eligibility All electricity account holders in Ontario that self-declare that electricity bills cause a financial burden on their household will be eligible for program enrolment
Application Call or submit an application through the website
Languages English ; French
Fees None
Service Categories Utility Assistance
Contact Information
Toll Free Phone 1-855-494-3863 (1-855-494-FUND)
Other Details
Established 2017
Funding Provincial - Funded by an independent trust set up by the Government of Ontario

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