Valley Employee and Family Assistance Program

Alternate Name Valley EFAP
Former Name Valley Assessment and Referral Service
Location & Accessibility
Located In Community Pembroke
Address & Map
Victoria Centre
84 Isabella St, Unit 3
Pembroke, ON K8A 5S5
View Google Map
Intersection Church St and Isabella St
Physical Access Partially Accessible - Washrooms * Elevator
Parking Enter lot from Isabella St or Mary St, Alternate lot off Church St (side entrance)
Description and Services
Description (Service) Counselling (individual * couple * family * youth * mental health * crisis) * workshops * referral * follow-up * see website for a listing of resource library and current newsletter.
Hours Irregular, by appointment
Areas Served Renfrew County
Eligibility Service available to employees, families and retirees of participating work sites.
Application Any employer within Renfrew County can become a member * contact by phone for more information * clients are assigned to a worker as determined by the administrator.
Languages English ; French - resources only
Fees Membership - Companies pay annual fee based on number of employees ; Service - Private counselling is offered for non-members
Service Categories Employee Assistance Programs ; Family Counselling Agencies
Waiting List None
Contact Information
Office Phone 613-735-2116
Toll Free Phone 1-800-661-0340
Crisis Phone 1-866-996-0991
Fax 613-735-3210
Primary Contact Julia Rose, Counsellor/Consultant
Alternate Contact Sheri Paquette, Administrative Assistant
Other Details
Established 1993
Funding Fees
Elections The Board of Directors is elected
Print Material Valley EFAP Pamphlet
Resources Lending Library includes: Books * Videos * DVDs 
Articles and resources see websites: and

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