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The Royal

Site: Ottawa - 1145 Carling Ave

Service: Royal Ottawa Mental Health Centre - C-PROMPT Urgent Care Clinic

Alternate Name COVID-19 Urgent Mental Health Clinic ; CV19 ; OCR
Location & Accessibility
Located In Community Ottawa
Address & Map
1145 Carling Ave
Ottawa, ON K1Z 7K4
View Google Map
Intersection Merivale Rd and Carling Ave
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lot
Description and Services
Description (Service) Temporary outpatient clinic established to meet urgent mental health care needs during the COVID-19 pandemic * services will be delivered primarily by videoconference or phone * in-person sessions may occur when deemed necessary by the clinical team 
* urgent assessments 
* medication support 
* short-term psychotherapy (maximum four sessions per client) 
* help with accessing other services as required (systems navigation)
Hours Mon-Fri * vary, call for details
Areas Served Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Eligibility Ages: 18 year(s) and up 
Adults 18 years and older who are at risk of worsening mental health or hospitalization due to mental illness of any kind during the course of the COVID-19 pandemic
Application Referral from a physician, nurse practitioner, psychiatrist or medical clinic is necessary * this is not a walk-in service
Languages English ; French
Fees Service - Covered by the Ontario Health Card
Service Categories Mental Health Evaluation ~ COVID-19 ; Psychodynamic Therapy ~ COVID-19 ; Telemedicine ~ COVID-19
Contact Information
Office Phone 613-722-6521
Crisis Phone 613-722-6521 ext 6712
Fax 613-798-2973
Social Media Facebook Instagram Twitter YouTube
Other Details
Funding Provincial - Ministry of Health and Long-Term Care ; Donations - Charitable Registration Number: 119129179 RR0001
Resources Website
Accreditation Yes, by Accreditation Canada

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