211 Disaster Information

Service: Ottawa OC Transpo Bus Crash at Westboro Station - January 11th 2019

Alternate Name Bus Crash Ottawa
Public Comments This record is being updated as information becomes available concerning the bus crash Friday Jan 11th at Westboro Transit Station.
Location & Accessibility
Located In Community Ottawa
Description and Services
Description (Service) (For any assistance navigating these resources, call 2-1-1 24/7)

Last updated on January 13th at 11 am

Some fatalities and several injuries in OC Transpo bus crash Friday afternoon (January 11) at 3:50 PM.


* City of Ottawa: Collision at Westboro Station
* CBC News: 3 dead in bus crash at Ottawa transit station

For those looking for information on family members:

Red Cross Line 1-855-797-8875. Collaborating with Ottawa Police to find information on loved ones.

For those looking for property left at the scene or matters related to the accident:

Call Ottawa Police at 613-236-1222 ext 2481. Leave a message if no answer.


* The Distress Centre answers calls 24 hours a day, seven days a week, with crisis line specialists providing confidential support. Callers can reach the Centre at 613-238-3311
* The Mental Health Crisis Line answers calls for people ages 16 or older 24 hours a day, seven days a week. Callers can reach the line at 613-722-6914
* Tel-Aide Outaouais offers French-language mental health telephone support from 8 a.m. to midnight every day. Ottawa residents can call 613-741-6433 and Gatineau residents can contact 819-775-3223
* The Kids Help Phone (1-800-668-6868) provides confidential 24/7 phone and web counselling for children ages 20 and under
* The Youth Services Bureau (YSB) provides youth and family counselling, crisis support, a 24/7 crisis line at 613-260-2360, walk-in counceling and an online crisis chat service for youth at chat.ysb.ca
* The Walk-In Counselling Clinics provide free, confidential single session counseling sessions throughout Ottawa
* Ottawa Public Health Information at 613-580-6744 (TTY 613-580-9656)
Areas Served Ontario
Languages English ; French
Service Categories Disaster Response Services
Contact Information
Office Phone 24 hrs 2-1-1 or 613-241-2646 (613-241-INFO)
Toll Free Phone 1-877-761-9076
TTY Phone Mon-Fri 7 am-7 pm 1-866-540-0565
Fax 613-761-9077
E-Mail info@cominfo-ottawa.org
Website cominfo-ottawa.org
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Primary Contact Kathleen Dodd-Moher, Bilingual Resource Specialist; Phone: 613-683-5400 ext 5512; Email: kathleen.dodd-moher@cominfo-ottawa.org
Primary Executive Michel Fournier, Data Manager; Phone: 613-683-5400 ext 5508; Email: michel.fournier@cominfo-ottawa.org

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