Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.

Canada. National Defence

Site: Unpublished

Service: Sexual Misconduct Response Centre

Alternate Name CAF ; CV19 ; OCR
Location & Accessibility
Located In Community Ottawa (City of)
Address & Map
Ottawa, ON
View Google Map
Physical Access Not Applicable - telephone service
Description and Services
Description (Service) COVID-19 (30 April 2020) Due to high volumes of call, delays may be experienced. Callers are encouraged to try again if they receive a busy signal, consider calling 1-844-750-1648 or email to be contacted by email or phone, as per the caller's preference.

Visit their website for additional information.

Confidential supportive counselling, emotional support, and information on options for Canadian Armed Forces (CAF) members affected by sexual misconduct and CAF leaders who are addressing such conduct in their work.

The Response and Support Coordination program in which victims receive ongoing emotional support and help with navigating systems and processes. Services include case coordination * advocacy * accompaniment * referrals
Hours COVID-19 -- Mon-Sun 24 hours
Areas Served Canada - and deployed
Eligibility Members of the Canadian Armed Forces (CAF)
Application Call for supportive counselling or email
Languages English ; French
Fees None
Service Categories Crime Victim/Witness Counselling ~ Active Military ; Specialized Information and Referral ~ Sexual Assault Issues ; Veteran/Military Hotlines ~ Sexual Assault Issues
Contact Information
Office Phone Counselling 24 hours and business workdays 8 am to 5 pm 613-996-3900
Toll Free Phone Counselling 24 hours and business workdays 8 am to 5 pm North America 1-844-750-1648
After Hours Phone National Capital Region, 24 hours collect counselling/business from anywhere, Iridium: 613-996-3900 / See alternate and international phone numbers
Crisis Phone Emergency Assistance 9-1-1
Primary Contact Émilie Faucher, Senior Communications Advisor; Phone: 613-996-3879; Email:
Alternate Contact Robert Montgomery, Communications Advisor; Phone: (Cell) 343-998-7125; Email:
Other Details
Established 2015
Resources Website

Agency Overview

Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.