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Community Information Centre of Ottawa

Site: Community Information Centre of Ottawa

Service: 211 Eastern Region Contact Centre

Alternate Name 211 Call Center ; 211 Call Centers ; 211 Call Centre ; 211 Call Centres ; 211 Helpline ; CICO ; OCR
Location & Accessibility
Located In Community Ottawa (City of)
Address & Map
Ottawa, ON
View Google Map
Physical Access Partially Accessible
Description and Services
Description (Service) Confidential information and referral service * trained specialists assess caller needs and offer referral and advocacy to assist persons in accessing appropriate health, social, government, community and human services
Hours Helpline Mon-Sun 24 hours * Office Mon-Fri 8:30 am-4:30 pm
Areas Served Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Eligibility No restrictions
Application Call * Community Information Centre of Ottawa is not open to the public * to visit in person, an appointment must be scheduled
Languages English ; French ; Interpretive Services - available by request
Fees None
Service Categories 211 Systems ; Comprehensive Information and Referral
Contact Information
Office Phone Helpline 2-1-1 or 613-761-9076 * Administration 613-683-5400
Toll Free Phone Helpline 1-877-761-9076
TTY Phone Helpline 1-866-540-0565 * outside administration hours 1-888-340-1001
Social Media Facebook Twitter

Agency Overview

Locations for this Service

Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.