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Counselling and Family Service Ottawa

Site: Ottawa

Service: Advocacy & Community Outreach Program

Alternate Name CFS ; CFS/SFC Ottawa ; CV19 ; Intercession Program ; OCR ; Programme Intercession
Former Name Catholic Family Service Ottawa ; Service familial catholique Ottawa
Location & Accessibility
Located In Community Ottawa
Address & Map
310 Olmstead St
Ottawa, ON K1L 7K3
View Google Map
Intersection Vanier Pkwy and Montreal Rd
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free occasional parking on the street * limited visitor parking in parking lot
Description and Services
Description (Service) COVID-19 (24 March 2020): This agency's services are affected by the COVID-19 * offering phone counselling to current clients * walk-in clinic is still running, however sessions will be via phone * all group services have been cancelled * in the process of determining if there is a way they can offer support to those who are not clients, but needs to sort out consent forms, limits to confidentiality, etc.  
Advocacy worker available to meet with individuals who are having difficulty accessing services or need assistance to navigate systems * the worker will help identify specific needs and develop the best course of action 
* information and referrals 
* information sessions and presentations to the public 
* outreach to vulnerable and marginalized groups who face barriers when accessing services 
* participation in community planning and coordination activities
Hours Administration Mon-Fri 9 am-5 pm * summer hours Mon-Fri 9 am-4:30 pm
Areas Served Ottawa
Eligibility Individuals, families, that are struggling to access services or resolve issues related to immigration, refugee status, disabilities (including issues with the Ontario Disability Support Program (ODSP)), living on low income, Workplace Safety and Insurance Board (WSIB), housing (help with applications), legal, etc.
Application Call, e-mail or visit website for more information
Languages English ; French
Fees None - to residents of the City of Ottawa
Service Categories Comprehensive Information and Referral ; Outreach Programs ; Planning/Coordinating/Advisory Groups ; Subject Specific Public Awareness/Education
Contact Information
Office Phone 613-233-8478
TTY Phone 613-233-1866
Fax 613-233-9881
Primary Contact Linda Osmond, Advocacy/Outreach Counsellor; Email:
Primary Executive Franca DiDiomete, Executive Director
Alternate Executive Isabelle Massip, President, Board of Directors
Other Details
Established 1940
Funding City / Town - City of Ottawa ; Donations - Charitable Registration Number: 118841105 RR0001 ; United Way
Elections The Board of Directors is elected.
Print Material Pamphlets
Resources Website

Agency Overview

Locations for this Service

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