Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.
Alternate Name CMHA ; CV19 ; F2F ; Family-to-Family Education Programs, Ontario ; NAMI ; National Alliance on Mental Illness ; OCR
Location & Accessibility
Located In Community Ottawa
Address & Map
311 McArthur Rd
Ottawa, ON K1L 8M3
View Google Map
Intersection McArthur Rd and Lafontaine Ave
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) Educational course for family, caregivers and friends of individuals living with mental illness * provides critical information and coping strategies, using presentations, discussions and exercises* class limited to 25 * 10 sessions of 2.5 hours, generally one evening a week * taught by trained family members of individuals living with mental illness  
Drop-in mutual support group for caregivers of a person with a mental illness is also available * volunteer opportunity available
Hours COVID-19 Closed until further notice due to COVID-19 concerns
Areas Served Ottawa
Eligibility Ages: 18 year(s) and up 
Individuals 18 years and older * designed for loved ones of individuals living with a mental illness * the course is not appropriate for individuals living with a mental illness themselves
Application To register, call the office or send an email
Languages English - Course ; French - Bilingual volonteers available for support ; To have the course in French: call or email stating specifically the request
Fees None
Service Categories Caregiver Training ~ Mental Illness/Emotional Disabilities ; Family Psychoeducation
Waiting List Yes, at times
Contact Information
Office Phone 613-737-7791
Primary Contact Madeleine Bertrand, Program Director
Other Details
Established 1997
Funding Grants - Ministry of Health * Ministry of Long-Term Care ; Canadian Mental Health Association, Ottawa Branch
Print Material Brochure
Resources Website
Accreditation No

Agency Overview

Locations for this Service

Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.