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Alternate Name CHS ; OCR ; SCO
Former Name Canadian Hearing Society
Location & Accessibility
Located In Community Ottawa
Address & Map
Holland Cross
1620 Scott St, Suite 13
Ottawa, ON K1Y 4S7
View Google Map
Intersection Scott St and Holland Ave
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lot * parking meters
Description and Services
Description (Service) Mental health counselling service for the deaf, deafened and hard of hearing and their families * support, education, advocacy and counselling 
* mental health and illness 
* depression 
* relationship difficulties 
* abuse 
* family breakdown 
* addictions or substance abuse
Hours Mon-Fri 9 am-5 pm
Areas Served Ottawa ; Prescott and Russell United Counties ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Eligibility Culturally deaf, oral deaf, deafened and hard of hearing people * must be a resident of Ontario
Application Call or send an email to obtain a "Request for Service" form
Languages English ; French ; American Sign Language (ASL) ; Quebec Sign Language (LSQ) ; Interpretive Services
Fees None
Service Categories General Counselling Services ~ Deaf-Blindness ; Health/Disability Related Counselling ~ Deaf-Blindness ; Individual Advocacy ~ Deaf-Blindness
Waiting List Yes
Contact Information
Toll Free Phone 1-866-518-0000
TTY Phone Toll free 1-877-215-9530
Fax 1-866-781-8999
Social Media Facebook RSS Twitter YouTube
Primary Contact Venessa Labrèche, CONNECT Counsellor/Psychotherapist; Email:
Alternate Contact Kerry O'Grady-Roberts, CONNECT Counsellor/Psychotherapist; Email:
Other Details
Established 1963 (Ottawa)
Funding Provincial - Champlain Local Health Integration Network (LHIN) * Ministry of Health ; .
Elections The Provincial Board of Directors is elected.
Print Material Pamphlets and other print materials
Resources Website
Accreditation Yes, Accreditation Canada, Primer level achieved

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