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Connecting Ottawa

Service: Facilitator Program (The)

Alternate Name The Facilitator Program
Location & Accessibility
Located In Community Ottawa
Address & Map
Vanier Community Service Centre
290 Dupuis St
Ottawa, ON K1L 1A2
View Google Map
Intersection Vanier Pkwy and Montreal Rd
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) Support services to improve access to justice for people who do not speak English or French or who face a barrier to communication due to a disability, a sensory impairment or another condition. Facilitators are specially trained multilingual volunteers who ensure that clients are able to meaningfully connect with services to which they have been referred.
Hours Irregular, call for details
Areas Served Ottawa (City of)
Eligibility Primarily serves service providers that are helping clients with low fluency in English or French, or who face a barrier to communication due to a disability, a sensory impairment or another condition.
Application Call, e-mail or fax request for a facilitator * downloadable application form available on website * a list of partners is available on the website 
Alternate contact: Alexandra Derisier (telephone 613-744-2892 ext 1063, email * Liz Majic (telephone 613-744-2892 ext 1064, email
Languages English ; French ; Arabic ; Burmese ; Chinese (Cantonese) ; Dari ; Farsi ; Kinyarwanda ; Lingala ; Pashto ; Russian ; Somali ; Spanish ; Swahili ; Turkish ; Twi ; Urdu ; Azari ; Tshiluba ; Kirundi ; Creole
Fees None
Service Categories General Legal Aid ~ Communication Impairments ; General Legal Aid ~ Immigrants (Canada) ; Legal Counselling ~ Communication Impairments ; Legal Counselling ~ Immigrants (Canada)
Waiting List No
Contact Information
Office Phone Gina Grosenick 613-862-7601
Fax 613-744-3960
Social Media Facebook LinkedIn Twitter
Primary Contact Gina Grosenick, Project Manager
Other Details
Funding Foundation - Law Foundation of Ontario
Resources Website

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