Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.

VHA Health and Home Support

Site: Ottawa

Service: Respite / Personal Care Program for Seniors

Alternate Name OCR
Location & Accessibility
Located In Community Ottawa
Address & Map
250 City Centre Ave, 7th Flr
Ottawa, ON K1R 6K7
View Google Map
Intersection Booth St and Albert St
Physical Access Fully Accessible
Description and Services
Description (Service) Access to support at home or in the community 
* respite 
* personal care such as bathing, grooming, dressing and exercise programs 
* meal planning and preparation 
* companionship, motivational activities and socialization 
* household management such as laundry and light housekeeping
Hours Mon-Sun 24 hours
Areas Served Ottawa
Eligibility Seniors
Application Self or health professional referral * agency and client will determine the schedule based on a maximum of 15 hours per week
Languages English ; French
Fees Service - $9 per hour for personal support services (2016)
Service Categories Adult In Home Respite Care ; Adult Out of Home Respite Care ; Friendly Outreach Programs ~ Older Adults ; Homemaker Assistance ~ Older Adults ; In Home Meal Preparation ~ Older Adults ; Personal Care ~ Older Adults
Contact Information
Office Phone 613-238-8420
Toll Free Phone 1-877-818-0884
Fax 613-238-1306
Primary Contact Micheline Regis, Intake Coordinator; Phone: 613-238-8420 ext 241; Email:
Primary Executive Valerie Bishop-de Young, Executive Director
Other Details
Established 1955
Funding Regional / Municipal - Champlain's Local Health Integration Network (LHIN)
Resources Website
Accreditation Yes, by The Canadian Council on Health Services Accreditation

Agency Overview

Locations for this Service

Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.