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Print Version (New Window)| Record #: OCR2582 | Last Full Update: 20 Dec 2018 |
| Names | |
|---|---|
| Alternate Name | Child, Youth and Family Crisis Line for Eastern Ontario |
| Notes | |
| Public Comments | Hours are Thu-Sun 4 pm-10 pm until January 3rd, 2019. |
| Location & Accessibility | |
| Located In Community | Ottawa |
| Address & Map | |
| Intersection | Pinecrest Rd and Queensway |
| Bus Route Notes | OC Transpo OC Travel Planner or Route Timetable |
| Physical Access | Fully Accessible |
| Parking | Free parking |
| Description and Services | |
| Description (Service) | Online chat services for youth experiencing a crisis * supportive listening * immediate counselling * information on resources and service providers * referrals to child and youth service providers |
| Hours | Mon-Sun 24 hours |
| Areas Served | Ottawa (City of) ; Prescott and Russell United Counties ; Renfrew County ; Stormont, Dundas and Glengarry United Counties |
| Eligibility | Ages: 18 year(s) and under Youth 18 years and under experiencing a crisis or their family members |
| Application | Acess the chat service online |
| Languages | English ; French - Designated Agency under the French Language Services Act |
| Fees | None |
| Service Categories | Internet Based Crisis Intervention ~ Youth |
| Contact Information | |
| Office Phone | Administration 613-729-1000 |
| Crisis Phone | 613-260-2360 ; 1-877-377-7775 |
| Website | chat.ysb.ca |
| Social Media |  |
| Primary Contact | Jane Fjeld, Associate Executive Director; Email: jfjeld@ysb.ca |
| Alternate Contact | Suzanne Fraser, Communications Manager; Phone: 613-277-7103; Email: sfraser@ysb.ca |
| Primary Executive | Joanne Lowe, Executive Director; Email: jlowe@ysb.ca |
| Alternate Executive | Jane Fjeld, Associate Executive Director |
| Other Details | |
| Established | 1960 |
| Funding | City / Town ; Provincial - Ministry of Children and Youth Services * Ministry of Health and Long-Term Care * Ministry of Advanced Education and Skills Development ; Federal ; Donations - Charitable Registration Number: 108228545 RR0001 ; United Way |
| Elections | The Board of Directors is elected. |
| Resources | Website |
| Accreditation | Yes, by Canadian Centre for Accreditation |