Youth Services Bureau of Ottawa

Site: Ottawa - Queensview Dr

Service: Crisis Chat Service

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Names
Alternate Name Child, Youth and Family Crisis Line for Eastern Ontario ; Online Chat ; YSB
Location & Accessibility
Located In Community Ottawa
Address & Map
2675 Queensview Dr
Ottawa, ON K2B 8K2
 
View Google Map
Intersection Pinecrest Rd and Queensway
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) Online chat services for youth experiencing a crisis * supportive listening * immediate counselling * information on resources and service providers * referrals to child and youth service providers
Hours Thu-Sun 4 pm-10 pm
Areas Served Ottawa (City of) ; Prescott and Russell United Counties ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Eligibility Ages: 18 year(s) and under 
 
Youth 18 years and under experiencing a crisis or their family members
Application Acess the chat service online
Languages English ; French - Designated Agency under the French Language Services Act
Fees None
Service Categories Internet Based Crisis Intervention ~ Youth
Contact Information
Office Phone Crisis line 613-260-2360
Toll Free Phone Crisis line 1-877-377-7775
Website chat.ysb.ca
Primary Contact Jane Fjeld, Associate Executive Director; Email: jfjeld@ysb.ca
Alternate Contact Suzanne Fraser, Communications Manager; Phone: 613-277-7103; Email: sfraser@ysb.ca
Primary Executive Joanne Lowe, Executive Director; Email: jlowe@ysb.ca
Alternate Executive Jane Fjeld, Associate Executive Director
Other Details
Established 1960
Funding City / Town ; Provincial - Ministry of Children and Youth Services * Ministry of Health and Long-Term Care * Ministry of Advanced Education and Skills Development ; Federal ; Donations - Charitable Registration Number: 108228545 RR0001 ; United Way
Elections The Board of Directors is elected.
Resources Website
Accreditation Yes, by Canadian Centre for Accreditation

Agency Overview

Locations for this Service


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