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Ontario. Landlord and Tenant Board

Site: Ottawa

Alternate Name CV19 ; LTB ; OCR ; Residential Tenancies Board ; SJTO ; Social Justice Tribunal of Ontario
Former Name Ontario Rental Housing Tribunal (2007)
Location & Accessibility
Located In Community Ottawa
Address & Map
255 Albert St, 4th Flr
Ottawa, ON K1P 6A9
View Google Map
Intersection Bank St and Albert St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lot * parking meters
Description and Services
Description (Service) COVID-19 (8 Jun 2020): implemented a number of changes to its operations until further notice. In-person service counters are closed, email the LTB at

Visit their website for additional information.

Informs landlords and tenants about their rights and responsibilities under the Residential Tenancies Act (RTA) and provides balanced and timely dispute resolution in accordance with the law.
Hours COVID-19 -- Mon-Fri 8:30 am-5 pm
Areas Served Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Northern Ontario ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Boundaries Ontario
Eligibility Landlords and tenants living in Ontario
Application Application form required
Languages English ; French
Fees Service - A fee is applicable to most types of applications with the Board
Service Categories Housing Complaints ; Landlord Rights Information/Counselling ; Landlord/Tenant Dispute Resolution ; Tenant Rights Information/Counselling
Contact Information
Office Phone Toll free 1-888-332-3234
TTY Phone Bell Relay Service 1-800-855-0511
Fax 613-787-4024 ; 1-888-377-8805
Other Details
Funding Provincial
Elections Board members are appointed.
Print Material Pamphlets * forms
Resources Website
Accreditation No * Operates under the Residential Tenancies Act

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