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Alternate Name Attendant Care Program ; Attendant Services Program ; OCR ; Visiting Homemakers Association
Location & Accessibility
Located In Community Ottawa
Address & Map
250 City Centre Ave, Suite 700
Ottawa, ON K1R 6K7
View Google Map
Intersection Booth St and Albert St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lot
Description and Services
Description (Service) Home support, personal support, attendant care services, respite care

Programs include, but are not limited to, palliative care, acute and chronic and/or progressive illness, mental illness and families in crisis.

Specialized programs designed for:
* the terminally ill
* people living with Acquired immunodeficiency syndrome (AIDS) / Human immunodeficiency virus infection (HIV)
* people living with Alzheimer's disease, mental illness or permanent physical disabilities

Champlain Central Application for Attendant Services: Central registration point where people with physical disabilities apply for attendant services across the Champlain Local Health Integration Network (LHIN)

Attendant Services: Administers the Attendant Care Outreach Program (ACOP) that provides attendant care services to people with permanent physical disabilities who are able to direct their own care.
Hours Mon-Sun 24 hours
Areas Served Ottawa (City of)
Eligibility Ages: 16 year(s) and up 
Attendant care services : individuals 16 years and older who: 
* are able to direct their own care 
* have a permanent physical disability 
* are able to receive the care at home, at work or at school 
* have an Ontario Health card 
Criteria different for other programs, call the office for the details
Application Call for information, the process of registration varies according to program
Languages English ; French
Fees Service - Fees vary with the level of service requested * subsidies may be available
Service Categories Adult In Home Respite Care ; Attendant Services for People With Disabilities ; Attendant Services for People With Disabilities ~ Physical Disabilities ; Condition Specific Treatment ; Home Health Care ; Housing Search Assistance ; Long Term Care Options Counselling ; Palliative Care ~ Terminal Illness ; Personal Care ; Podiatry/Foot Care
Contact Information
Office Phone 24 hours 613-238-8420
Toll Free Phone 1-877-818-0884
Fax 613-238-1306
Primary Contact Lina Lalonde, Intake Coordinator; Phone: 613-238-8420 ext 223
Alternate Contact Micheline Regis, Intake coordinator; Phone: 613-238-8420 ext 241
Primary Executive Valerie Bishop de-Young, Executive Director; Phone: 613-238-8420 ext 259; Email:
Other Details
Established 1955
Funding City / Town - City of Ottawa ; Provincial - Ministry of Health and Long-Term Care * Local Health Integration Network ; Donations - Charitable Registration Number: 108185133 RR0001 ; Fees
Elections The Board of Directors is elected.
Print Material Pamphlets * Newsletter
Resources Website (under construction Feb. 2019)
Accreditation Yes, by Accreditation Canada * member of the Ontario Community Support Association * more, call for details

Agency Overview

Services at this Location

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