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Alternate Name CLSO ; CV19 ; OCR
Former Name Community Legal Services (2007) ; Community Legal Services Ottawa Centre
Location & Accessibility
Located In Community Ottawa
Address & Map
1 Nicholas St, Suite 422
Ottawa, ON K1N 7B7
View Google Map
Intersection Nicholas St and Rideau St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lot
Description and Services
Description (Service) COVID-19 (24 March 2020): This agency's services are affected by the COVID-19 * please refer to each services for more information * the front doors to CLSO offices will be locked, with a sign posted in English and French: Based on the information about the COVID-19 virus from Public Health authorities, we are currently not meeting with people in person. We are holding meetings by phone. Please call us at 613-241-7008 and we will get back to you as soon as we can. We will provide services as much as possible by telephone, email, video, etc 
Free legal help to people of low income 
Specializes in problems involving: landlord and tenant law * social assistance * immigration * employment insurance * Workplace Safety and Insurance Board (WSIB) * Canada Pension Plan (CPP) 
Also provides education on legal matters and is involved in various law reform issues 
Queer Refugee Hearings Program: in partnership with Capital Rainbow Refugee * hearing assistance to individuals claiming refugee protection based on sexual orientation, gender identity, and expression
Hours Mon, Wed-Fri 8:30 am-4:30 pm * Tue 1 pm-4:30 pm 
Queer Refugee Hearings Program: Wed 5 pm-7:30 pm, Oct 23, Nov 6, Nov 27, Dec 4 and Dec 11 2019
Areas Served Ottawa (City of)
Eligibility Low income residents * Queer Refugee Hearings Program: individuals in Ottawa claiming refugee protection based on sexual orientation, gender identity, and expression
Application Call for an appointment 
Queer Refugee Hearings Program: drop in * appointments are given on a first-come first-served basis * for more information, contact
Languages English ; French
Fees None
Service Categories Community Legal Clinics ; Landlord Rights Information/Counselling ; Legal Counselling ; Legal Information Services ; Refugee Claims Legal Assistance ~ LGBTQ2+ Individuals ; Subject Specific Public Awareness/Education ~ Legal Issues ; Tenant Rights Information/Counselling
Contact Information
Office Phone 613-241-7008
Fax 613-241-8680
Social Media Facebook
Primary Contact Kylie Stanners, Director of Operations
Primary Executive Gary Stein, Executive Director
Alternate Executive Charles McDonald, Director of Legal Services
Other Details
Established 1982
Funding Provincial - Ministry of Attorney General - Legal Aid Ontario
Elections The Board of Directors is elected.
Resources Website
Accreditation No

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