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Parent Resource Centre

Alternate Name CV19 ; OCR ; PRC
Former Name Parent Preschool Resource Centre
Location & Accessibility
Located In Community Ottawa
Address & Map
300 Goulburn Cres SW
Ottawa, ON K1N 1C9
View Google Map
Intersection King Edward Ave and Hwy 417
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free occasional parking on the street
Description and Services
Description (Service) COVID-19 (1 Apr 2020): Due to COVID19, offices are closed but personnel is still available by phone and email for their existing clients. Parent Support Line (613-565-2467) remains open for parenting support and questions.

Family support resource programs and comprehensive training for professionals

Drop-Ins: For parents, caregivers and children up to six years of age * Circle time, age-appropriate toys, books and equipment, resources for adults, informal consultations with a Child and Family Worker, DVD and toy libraries * No cost

Massage, Music and Movement program: Bond with your baby through massage and music * learn how to massage your baby from a Certified Massage Instructor while learning rhymes and songs to bond with your baby

Baby Sign Language: sign language course for communicating with children.

Family Resilience Program - In-Home Parent Education: Offers short-term, in-home parenting resources, education, support and other key services to families with children from pre-natal to 18 years of age who face barriers and are unable to participate in conventional parenting education courses or service *. Specifically for families involved with the Children's Aid Society or at risk of becoming involved

Parent Support Line and Community Resource Line: For parents needing to speak to someone about concerns they have for their child and where to access resources

Resource Phoneline: For professionals needing information regarding community programs and services

Parenting courses: On site and in collaboration with partnering agencies

Incredible Directory: On-line tool that connects parents, caregivers and professionals with resources across Ottawa

Resource Lending Library: Contains books, toys and DVDs covering various parenting and child care topics. * Can be borrowed for up to one month at a time * No cost

Baby Group: Drop-in for parents with infants under 18 months * Meet other parents and get support and resources from a Child and Family Worker * Special guest speakers present as appropriate * Call for more info

Making Parenting Connections: Mandated parenting course for parents involved with the Children's Aid Society of Ottawa * A 10 week course

More2Love - Multiples Group: Drop-in for parents of twins, triplets or more * meet other parents and get support and resources from a Child and Family Worker * special guest speakers present as appropriate

Circle of Parenting Course: support and education group * workshop series to strengthen attachment and parent-child relationships to support better outcomes for families.
Hours Mon-Fri 9 am-3 pm * Playgroups : Thu 5 pm-7 pm, Sat 9 am-11:30 am
Areas Served Ottawa (City of)
Eligibility Parents, caregivers and professionals working with families * some programs are restricted to children 6 and under and their parent/caregiver whereas other services are open to children 18 years and under
Application Call, e-mail or visit website for more information
Languages English ; French ; Arabic
Fees Low to none * Possible minimal fees for specialized programming or events.
Service Categories Children's Play Groups ; Drop In Centres for People at Risk ~ Parents ; Outreach Programs ~ Parenting Issues ; Parent/Child Activity Groups ; Parenting Helplines ; Parenting Skills Classes ; Service Sector/Industry Statistics ; Specialized Information and Referral ~ Parenting Issues ; Spouse/Intimate Partner Abuse Counselling ~ Abused Women
Waiting List Yes, for In-Home Parent Support, Circle of Security Parenting Workshop, Massage, Music and Movement, Baby Sign and other specialty programs
Contact Information
Office Phone 613-565-2467
Toll Free Phone 1-888-565-2466
Fax 613-565-1144
Social Media Facebook Instagram LinkedIn Twitter
Primary Contact Kimberley Hogan, Community Engagement Officer, Parent Resource Centre; Phone: 613-565-2467 ext 238; Email:
Primary Executive Debbie Lehmann, Executive Director; Phone: 613-565-2467 ext 231; Email:
Other Details
Established 1976
Funding City / Town ; Provincial - Ministry of Education * Ministry of Children and Youth Services ; Grants - Service Clubs ; Fundraising ; Donations - Charitable Registration Number: 119076487 RR0001 ; Foundation - Ontario Early Years Centres
Elections The Board of Directors is elected.
Resources Website, Book and DVD Library, Toy Library, Go Family! Interactive Family Services Map
Accreditation No

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