Parent Resource Centre

Alternate Name PRC
Former Name Parent Preschool Resource Centre
Location & Accessibility
Located In Community Ottawa
Address & Map
300 Goulburn Cres SW
Ottawa, ON K1N 1C9
View Google Map
Intersection King Edward Ave and Hwy 417
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free occasional parking on the street
Description and Services
Description (Service) Family support resource programs and comprehensive training for professionals

Drop-Ins: For parents, caregivers and children up to six years of age * Circle time, age-appropriate toys, books and equipment, resources for adults, informal consultations with a Child and Family Worker, DVD and toy libraries * No cost

Growing Up Downtown: Provides drop-in playgroups in the downtown area * A Child and Family Worker available to assist families in accessing programs and services and to provide family support * No cost

Supporting Neighbourhood Caregivers: Delivers basic caregiver education appropriate to newcomers, isolated care providers, individuals with limited literacy, teens and individuals with limited resources * No cost

Early Literacy Specialists: Offers support throughout the Eastern Ontario region in English and French to strengthen early literacy and early learning for children from birth to age 6 and their families * The Early Literacy Specialists provide tailored resources and workshops to parents and professionals serving families in collaboration with the Ontario Early Years Centres of Eastern Ontario, their satellites and community partners

Program Effectiveness Data Analysis Coordinators: Offer support throughout the Eastern Ontario region in English and French to the Ontario Early Years Centres, their satellites and community partners with regards to program monitoring, tracking, evaluation and development as well as community planning so that parents, caregivers and young children can benefit from evidence-informed programming

In-Home Parent Education: Offers short-term, in-home parenting resources, education, support and other key services to families with children from pre-natal to 18 years of age who face barriers and are unable to participate in conventional parenting education courses or service *. Specifically for families involved with the Children's Aid Society or at risk of becoming involved

Parent Support Line and Community Resource Line: For parents needing to speak to someone about concerns they have for their child and where to access resources

Resource Phoneline: For professionals needing information regarding community programs and services

Parenting courses: On site and in collaboration with partnering agencies

Incredible Directory: On-line tool that connects parents, caregivers and professionals with resources across Ottawa

Resource Lending Library: Contains books and DVDs covering various parenting and child care topics. * Can be borrowed for up to one month at a time * No cost

Massage, Music and Movement program: Bond with your baby through massage and music * Learn how to massage your baby from a Certified Massage Instructor while learning rhymes and songs to bond with your baby * Must register * Call for more information

Baby Group: Drop-in for parents with infants under 18 months * Meet other parents and get support and resources from a Child and Family Worker * Special guest speakers present as appropriate * Call for more info

Making Parenting Connections: Mandated parenting course for parents involved with the Children's Aid Society of Ottawa * A 10 week course
Hours Parent Support line/Resource line Mon-Fri 9 am-3 pm * Caregivers Playgroup Mon 9 am-11:30 am * Francophone Playgroup Tue 9 am-11:30 am * Parent Playgroup Wed 9 am-11:30 am * Caregiver and Parent Playgroup Thu 9 am-11:30 am * group activity hours vary, call for more information
Dates Year-round * some programs are reduced Jul-Aug
Areas Served Ottawa (City of)
Eligibility Parents, caregivers and professionals working with families * some programs are restricted to children 6 and under and their parent/caregiver whereas other services are open to children 18 years and under
Application Call, e-mail or visit website for more information
Languages English ; French - Early Literacy Specialists and Program Effectiveness Data Analyst Coordinators
Fees None
Service Categories Caregiver Training ; Children's Play Groups ; Drop In Centres for People at Risk ~ Parents ; Early Literacy Development Programs ; Parent/Child Activity Groups ; Parenting Helplines ; Parenting Skills Classes ; Parenting Skills Classes ~ Outreach Programs ; Service Sector/Industry Statistics ; Specialized Information and Referral ~ Parenting Issues ; Spouse/Intimate Partner Abuse Counselling ~ Abused Women
Waiting List Yes, for In-Home Parent Support, Massage, Music and Movement programs
Contact Information
Office Phone 613-565-2467 ext 226 ; 613-565-2467 ext 224 (French)
Toll Free Phone 1-888-565-2466
Fax 613-565-1144
Social Media Facebook Instagram LinkedIn Twitter
Primary Contact Tracey Chenier, Program Assistant; Phone: 819-565-2467 ext 236; Email:
Volunteer Coordinator Tracey Chenier, Program Assistant
Primary Executive Debbie Lehmann, Executive Director; Phone: 613-565-2467 ext 231; Email:
Alternate Executive Micki Di Cesare, Director of Programs and Partnerships; Phone: 613-565-2467 ext 224
Other Details
Established 1976
Funding City / Town ; Provincial - Ministry of Education * Ministry of Children and Youth Services ; Grants - Service Clubs ; Fundraising ; Donations - Charitable Registration Number: 119076487 RR0001 ; Foundation - Ontario Early Years Centres
Elections The Board of Directors is elected.
Resources Website, Book and DVD Library, Toy Library, Go Family! Interactive Family Services Map
Accreditation No

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