Caldwell Family Centre

Description and Services
Description (Service) Community house and food bank * provides emergency assistance, practical support and personal support to residents of the Carlington community 
Core programming includes: adult drop-in * special programming with refreshments * computer with Internet access * Parents & Babies ESL Group * community kitchen * After-School Programs for youth 6-14 years old * emergency food program and clothing depot * special programming * one-on-one counseling and referral * income tax clinics (March) * Christmas Hamper program (registration from Oct-Dec) * baby depot * toy library * Individual Employment Counselling sessions
Hours Day Program:Mon-Fri 8:30 am-12 noon, 1 pm-4 pm * Food Bank: Tue-Fri 9 am-12 noon, 1 pm-4 pm 
Baby Depot & Toy Library: Wed 8:30-12 noon, Thu 1 pm-3 pm
Areas Served Ottawa (City of)
Boundaries Carling Ave (North) to Baseline Rd (South), Fisher Ave (East) to Woodroffe Ave (West)
Eligibility Primarily for residents of Bellevue Manor and Carlington communities
Application Drop-in or call.

To locate the food bank serving a region, use the Ottawa Food Bank locator by clicking here. * NOTE: be aware the postal code may direct callers living close to a boundary to the wrong food bank. Always inform the callers of this possibility. The clients should provide their address to ensure they are oriented towards the right resource. If you are unsure of a referral, call the Food Bank.

Link to the updated Google document with all locations and hours, click here
Languages English ; French
Fees None
Service Categories Career Counselling ; Christmas Programs ; Drop In Centres ; English as a Second Language ; Family Support Centres/Outreach ; Food Banks ; Food Preparation Facilities ; General Clothing Provision ; Neighbourhood Multipurpose Centres ; Public Access Computers/Tools ; Public Internet Access Sites ; Tax Preparation Assistance ; Toys/Toy Loan ; Youth Enrichment Programs
Waiting List Yes, length varies according to program
Contact Information
Office Phone General Information 613-728-1800 * Christmas Food Assistance Information Line 613-728-1800 option 4
Fax 613-724-6462
Social Media Facebook Twitter
Primary Contact Maurice Courchesne, Manager, Food Bank and Day Program; Phone: 613-728-1800 ext 305
Alternate Contact Kathy Mitchell, Programs Manager, Language, Child & Youth Programs/Tax Clinics/Summer Camps; Phone: 613-728-1800 ext 332
Primary Executive Marilyn Matheson, Executive Director; Phone: 613-728-1800 ext 330
Alternate Name Caldwell Family Centre Inc ; Community House, Social services agency ; Community House: Social services agency ; Ottawa Coalition of Community Houses
Legal Name Caldwell Family Centre Inc
Location & Accessibility
Located In Community Ottawa
Address & Map
1100 Medford St, Units 20-22
Ottawa, ON K1Z 8L5
View Google Map
Intersection Caldwell Ave and Merivale Rd
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Partially Accessible - Unit 20 is fully accessible but not Unit 22
Parking Free parking
Other Details
Established 1984
Funding City / Town - City of Ottawa ; Fundraising ; Donations - Charitable Registration Number: 106897747 RR0001
Elections The Board of Directors is elected.
Resources Website
Accreditation No

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