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Alternate Name CV19 ; OCR
Former Name South-East Ottawa Centre for a Healthy Community (2008)
Location & Accessibility
Located In Community Ottawa
Address & Map
1355 Bank St, Suite 600
Ottawa, ON K1H 8K7
View Google Map
Intersection Riverside Dr and Bank St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking (10 designated spots only for clients - sign in at greeter desk) * parking meters * pay parking lot
Description and Services
Description (Service) COVID-19 (20 Mar 2020) Call the Centre at 613-737-5115 before attending. Many of the programs and services are currently suspended or changed to phone appointments until further notice. 
Integrated health and social services * team includes family physicians, nurse practitioners, clinical nurses, mental health counsellors, health educators, foot care nurse, nutritionists and chiropodist, anonymous human immunodeficiency virus (HIV) walk-in clinic, SITE clean needle and syringe service
Hours Mon 8 am-6 pm, Tue 8 am-8 pm, Wed 9 am-8 pm, Thu-Fri 9 am-5 pm * on-call service available to registered clients Mon-Sun 24 hours 
Anonymous HIV Walk-in Mon-Fri 1 pm-2:30 pm
Areas Served Ottawa (City of)
Boundaries North-South: Rideau River, Industrial Ave and Innes Rd to Hunt Club Rd * East-West: Highway 417 to Bank St and Sawmill Creek Cres
Eligibility Persons living in the area served. Call for more information.
Application Call for information or to schedule an appointment * registered clients with urgent care issues may call for same day or next day appointment 
To find which Community Health and Resource Centre serves a specific area, click here.
Languages English ; French ; American Sign Language (ASL) ; Arabic ; Nepali ; Somali ; Spanish ; Interpretive Services
Fees Service - unregistered foot care clients: $20 per visit (2020) ; None - primary care services
Service Categories Breastfeeding Support Programs ; Community Health Centres ; Disease/Disability Information ; Health/Disability Related Counselling ; HIV Testing ; Needle Exchange/Distribution Programs ; Podiatry/Foot Care ; Postpartum Care ; Prenatal Care ; Wellness Programs
Waiting List Yes, for some programs
Contact Information
Office Phone Medical services 613-737-4809 ; General inquiries 613-737-5115
After Hours Phone 613-239-4070
Fax 613-739-3723
Social Media Facebook Twitter
Primary Contact Beate Evans, Clinical Coordinator; Phone: 613-612-7177; Email:
Alternate Contact Ana Mercedes-Guerra, Counsellor / Clinical Supervisor for Social Services; Phone: 613-737-7195 ext 2405 * 613-737-7195 ext 2348; Fax: 613-739-8199; Email:
Volunteer Coordinator Sandra Morrison, Volunteer Coordinator; Phone: 613-737-7195 ext 2294; Fax: 613-739-8199; Email:
Primary Executive Kelli Tonner, Executive Director; Phone: 613-737-7195 ext 2407; Email:
Other Details
Established 1973
Funding Provincial - Ministry of Health * Ministry of Long-Term Care * Champlain Local Health Integration Network ; Donations - Charitable Registration Number: 133465310 RR0001
Elections The Board of Directors is elected at the Annual General Meeting in September.
Resources Website
Accreditation Yes, by Canadian Centre for Accreditation * member of the Alliance for Healthier Communities* member of the Ontario Community Support Association

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