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Ottawa-Carleton District School Board

Site: Ottawa - 440 Albert St, Rm 121

Service: Department of Continuing Education - ESL/LINC/LBS

Alternate Name AFB ; LBS ; OCDSB ; OCR ; Ottawa-Carleton District School Board
Location & Accessibility
Located In Community Ottawa
Address & Map
440 Albert St, Rm 121
Ottawa, ON K1R 5B5
View Google Map
Intersection Bay St and Albert St
Mailing Address c/o Shirley Graham 
440 Albert St, Rm 121 
Ottawa, ON K1R 5B5
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible - at some locations
Parking Free parking (limited) * pay parking lot * parking meters
Description and Services
Description (Service) English as a Second Language (ESL) non-credit classes for adults: Classes offered at many locations throughout Ottawa. Basic * Intermediate * Advanced levels available

Specialized courses for adults include English for Academic Purposes (EAP), Academic Test Preparation (IELTS, TOEFL, CAEL etc), English for Academic Purposes, Workplace English, ESL Math, ESL for the Trades; Pronunciation, Writing and Grammar, Citizenship classes as well as ESL for Certificates for Employment. Students should have current benchmarks within the last year from an ESL/LINC class or clients must be assessed at the YMCA-YWCA Language Assessment and Resource Centre located at 240 Catherine St.

Language Instruction for Newcomers to Canada (LINC) is provided at many locations throughout Ottawa. Classes are offered at the Literacy and LINC 1, 2, 3, 4, 5 and 6 levels and includes Writing and Grammar for the Citizenship Test. Computer Assisted Language Learning at some locations. All LINC clients must be assessed at the National Capital Region YMCA-YWCA Language Assessment and Resource Centre located at 240 Catherine St.

Workplace Training courses: * Childcare Assistant: Trains adult learners to work in a licensed daycare or childcare.
* Personal Support Worker (PSW) Preparation: Prepares adult learners to enter a PSW course at the Adult High School, private colleges, or community colleges.
* Certificates for Employment: Gives the students their WHMIS certificate, Safe Food Handling Certificate, First Aid/CPR certificate, Customer Service Certificate. These certificates will help these students to find jobs much more easily in the hotels, restaurants, nursing homes, hospitals, and more.

Academic Upgrading: For students who would like to improve their reading and Writing to eventually enter the Adult High School or Algonquin College. Students learn the strategies needed to study, plan projects and activities, and improve their writing skills. * Three different levels of Reading and Writing classes * Preparation to Enter the Adult High School * Preparation to Enter a Personal Support Worker program

Adaptive Learning Program: Adults with a developmental disability are trained for a variety of workplaces including a cafe, administrative support, greenhouse and plant care, light building maintenance such as recycling and room preparation

LBS: Literacy and basic skills training, including numeracy, digital, communication and interpersonal skills * helps learners prepare for employment, apprenticeship, secondary-school credit, post-secondary education and greater independence

Hours Morning classes Mon-Fri 9 am-12 noon, Sat 9:30 am-12:30 pm * Afternoon classes 12:30 pm- 3:30 pm * Evening classes Mon-Wed 6 pm-9 pm * afternoon workshops also available Tue-Thu 1:30 pm-3 pm 
All programs run from September-January and/or January-June * Summer programs are available at some locations for five weeks between June and July
Areas Served Ottawa (City of)
Eligibility Ages: 18 year(s) and up 
ESL: Ontario residents including Canadian citizens, refugee claimants and Permanent Residents who are 18 years and over and not attending a publicly funded secondary school 
LINC: newly arrived immigrants and convention refugees who are 18 years and older and not attending a publicly funded secondary school 
LBS: Ontario residents 19 years and older, with reading, writing and math skills below Grade 12 of the Ontario Curriculum * must have facility in English  
Adaptive Learning Program: adults 21 years old or older with a developmental disability * assessment required
Application Call for registration information
Languages English
Fees Program - One time materials fee of $10-$15 for ESL (2019) ; None - LINC, LBS, Adaptive Learning students, PSW Preparation, Childcare Assistant, Certificates for Employment ; Fee for First Aid/CPR Certificate and for Safe Food Handler Certificate
Service Categories Adult Basic Education ; Adult Literacy Programs ; English as a Second Language ; English as a Second Language ~ Immigrants (Canada)
Waiting List Yes
Contact Information
Office Phone 613-239-2737
Fax 613-239-2324
Primary Contact Shirley Graham, Continuing Education Officer; Phone: 613-239-2325 ext 2007; Email:
Alternate Contact Jennifer McKay, Supervisor; Phone: 613-239-2325 ext 2024; Email:
Volunteer Coordinator Anne Brouillard, Program Coordinator, Ottawa Volunteers in Education (OVIE); Phone: 613-366-3085 ext 255; Email:
Primary Executive Camille Williams-Taylor, Director of Education; Phone: 613-721-1820
Alternate Executive Anne McKillop-Ostrom, Principal, Continuing Education; Phone: 613-239-2325 ext 2000
Other Details
Established 1998
Funding City / Town - City of Ottawa - Ontario Works ; Provincial - ESL: Ministry of Children, Community and Social Services * LBS: Ministry of Colleges and Universities ; Federal - LINC: Citizenship and Immigration Canada ; Donations - Charitable Registration Number: 119249233 RR0003
Elections Trustees are elected.
Print Material Pamphlets * flyers
Resources Website

Agency Overview

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