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Champlain Local Health Integration Network

Site: Gloucester

Service: In-Home and In-School Health Care Services

Alternate Name CASC ; CCAC ; Home and Community Care ; Home Care / Placement Coordination ; LHIN ; OCR
Former Name Ottawa Community Care Access Centre (01 01 2017)
Public Comments Fraudulent Automated Calls to Patients: some home care patients have received fraudulent automated telephone calls informing them they would be discharged from home and community care services, but giving them the choice to purchase additional services. To report suspicious calls or e-mails, send an email to or call 613-747-6784 or 1-866-902-5446. For more information, click here
Location & Accessibility
Located In Community Gloucester
Address & Map
4200 Labelle St, Suite 100
Ottawa, ON K1J 1J8
View Google Map
Intersection Cyrville Rd and Ogilvie Rd
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) Provides simplified access to health and social services * coordinates all admissions into long-term care facilities and complex continuing care facilities 
Referrals to services: in-home services * in-school program * services for acute and long-term clients * case management * nursing * personal support * physiotherapy * occupational therapy * speech therapy * social work * respite care * medical supplies and equipment
Hours Mon-Sun 8 am-8 pm
Areas Served Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Boundaries Renfrew County * City of Ottawa * Prescott and Russell * Stormont, Dundas and Glengarry * North Grenville * North Lanark
Eligibility People who are permanent residents of Ontario, have a valid Ontario health number, are in a condition where service can be provided safely at home or at school, have needs that cannot be met through hospital outpatient services
Application Apply directly or referral by family, friends or a health care professional
Languages English ; French
Fees None
Service Categories Activities of Daily Living Assessment ; Adult In Home Respite Care ; Assistive Technology Information ; Children's In Home Respite Care ; Daily Living Aids ; General Medical Equipment/Supplies Provision ; Home Health Care ; Incontinence Supplies ; Occupational Therapy ; Palliative Care ; Personal Care ; Physical Therapy ; Rehabilitation/Habilitative Medicine Referrals ; Respite Care Registries ; Specialized Information and Referral ~ Health Issues ; Specialized Information and Referral ~ Older Adult/Aging Issues ; Speech and Language Pathology ; Student Health Programs
Waiting List Yes
Contact Information
Office Phone 310-2222
Toll Free Phone 1-800-538-0520
Other Details
Established 1997
Funding Provincial - Ministry of Health and Long-Term Care
Print Material Pamphlets
Resources Website
Accreditation No

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