Ottawa. Transit Services

Site: Ottawa

Service: OC Transpo

Alternate Name OC Transpo ; OCtranspo ; Presto
Former Name Ottawa. Infrastructure Services and Community Sustainability
Public Comments O Train Line 1 will start running Saturday, September 14 at 2 pm. For more information, see updates on OC Transpo's website.
Location & Accessibility
Located In Community Ottawa
Address & Map
925 Belfast St
Ottawa, ON K1G 0Z4
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Intersection St Laurent Blvd and Belfast Rd
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) Administration office for OC Transpo * information on: bus routes * park and ride lots and bus stations * O-Train * every bus is wheelchair accessible

Presto cards (formerly the Ecopass) available at

U-Pass * full-time students at Carleton University, the University of Ottawa, Saint Paul University, and Algonquin College (starting September 2015) have unlimited use of buses during the school year

Night Stop and Taxi Link * after 9 pm, Transitway stops are combined to one well-lit location * bus operators can let a client off the bus at a spot on the route that's closer to your destination or call a taxi

To place ads in buses, contact Pattison Outdoor Advertising at 613-521-1001 * to place ads in shelters, contact Clear Channel at 613-248-8447 or

Lost and Found office is located at Heartwood House at 404 McArthur Avenue * call 613-563-4011 * email * visit the OC Transpo website or the Heartwood House site for more details
Hours Customer Relations Mon-Fri 8 am-5:30 pm * Transit Information Mon-Fri 7 am-9 pm, Sat 8 am-9 pm, Sun 9 am-5 pm * Accessible Transit Mon-Fri 9 am-5 pm
Areas Served Ottawa
Eligibility No restrictions
Application Load your Presto card at OC Transpo Remote Customer Service Centres, City Client Service Centres or independent vendors.
Languages English ; French
Fees Service ; Prices available by clicking here
Service Categories Local Bus Services ; Local Rail Services ; Lost and Found ; Public Transit Authorities
Contact Information
Office Phone * Customer service 613-842-3600 
* Transit information line and interpretation line for languages other than English and French 613-741-4390 
* Automated schedule info line 613-560-1000 followed by your four digit bus stop number 
* Lost and found 613-563-4011 
* Accessibility hotline 613-842-3625 
* Text 560-560 to confirm departure times, adjusted with GPS data
Toll Free Phone Presto 1-877-378-6123
TTY Phone 613-741-5280 ; Presto 1-800-855-0511
Social Media Facebook Flickr Twitter YouTube
Other Details
Established New City of Ottawa: 2001; Program: 1972
Funding City / Town ; Fees
Elections City Council is elected. OC Transpo is governed by The Transit Commission.
Resources Website
Accreditation No

Agency Overview

Services at this Location

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