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Alternate Name alcohol ; animal bites ; breastfeeing ; cannabis ; car seat safety ; communicable disease ; Cooling Centres ; CV19 ; Ebola ; Extreme heat ; growing healthy ; H1N1 ; H3N2 ; immunization ; IPAC ; nutrition ; OCR ; Ottawa Public Health ; Ottawa. City Operations ; Outbreak ; parenting ; vaccination ; vaccine food safety
Public Comments One case of measles has been confirmed in Ottawa (4 April 2019). View the press release for details.
Location & Accessibility
Located In Community Ottawa
Address & Map
Mary Pitts Building
100 Constellation Dr, 7th Flr W
Ottawa, ON K2G 6J8
View Google Map
Intersection Centrepointe Dr and Baseline Rd
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free visitor parking
Description and Services
Description (Service) COVID19 (28 May 2020): Call centre open daily (until 8 pm most evenings) for questions regarding COVID19, though this may change according to community needs. Calls will be processed based on need. Residents are notified if they have been in contact with someone who has tested positive for COVID19, they will then be called daily to discuss symptoms and ways to isolate and reduce spread.

Health agency that addresses public health issues and promotes healthy living

* population health assessment
* health protection
* disease prevention and control
* health promotion

Ottawa Public Health Information Centre (OPHIC): Confidential information and health counselling line available to the public * public health nurses and public health inspectors available to answer questions about health concerns, Ottawa Public Health services and community resources
Hours COVID19: Mon-Fri 8:30 am-4:30 pm
Areas Served Ottawa
Eligibility Population at large as well as in specific vulnerable sub-populations such as newcomers, the homeless, young single parents, low-income families and seniors
Application Call to apply * live chat option available on the website
Languages English ; French ; Arabic - printed resources ; Chinese - printed resources ; Chinese (Cantonese) ; Chinese (Mandarin) ; Dutch ; Farsi ; German ; Hindi ; Italian ; Portuguese ; Punjabi ; Russian ; Somali - printed resources ; Spanish - printed resources ; Tamil ; Ukrainian ; Urdu ; Vietnamese - printed resources ; Interpretive Services - in 170 languages. Available upon request
Fees None
Service Categories County Government Departments/Offices ~ Public Health Issues ; Extreme Heat Cooling Programs ; Immunizations ; Medical Information Services ~ Public Health Issues
Contact Information
Office Phone 613-580-6744
Toll Free Phone 1-866-426-8885
After Hours Phone 3-1-1 ; 613-580-2400
TTY Phone 613-580-9656
Fax 613-580-9641
Social Media Facebook Twitter
Primary Contact Bahy Njaim Meyer, Supervisor, Public Health Information Centre; Phone: 613-580-6744 ext 23771
Volunteer Coordinator Lola Dubé-Quibell, Coordinator of Volunteers; Phone: 613-580-2424 ext 23724
Primary Executive Vera Etches, Medical Officer of Health; Phone: 613-580-6744 ext 23681
Other Details
Established New City of Ottawa: 2000
Funding City / Town - City of Ottawa ; Provincial - Ministry of Health * Ministry of Long Term Care * Ministry of Children, Community and Social Services
Elections Board of Health is elected
Print Material Brochures * pamphlets * information kits * multiple printed resources are available on various health topics
Resources Website
Accreditation Yes, by the Ontario Council on Community Health Accreditation * Operates under the Health Protection and Promotion Act

Agency Overview

Services at this Location

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