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Canadian Mental Health Association Ottawa

Site: Canadian Mental Health Association Ottawa

Service: Mental Health Community Support Services

Alternate Name CMHA ; CMHA Ottawa ; CV19 ; OCR
Location & Accessibility
Located In Community Ottawa
Address & Map
Bank St. Professional Building
1355 Bank St, Suite 301
Ottawa, ON K1H 8K7
View Google Map
Intersection Riverside Dr and Bank St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lot
Description and Services
Description (Service) COVID-19 (26 May 2020) CMHA branches are open but many are offering alternative service delivery at this time. Service delivery may be in person, by phone or the following virtual ways:

PCVC – Personal computer video conferencing
OTN – Ontario Telemedicine Network
ZOOM – Video/web conferencing platform

For more information about these virtual platforms contact your local CMHA branch using the drop down list

Offices at 311 McArthur Avenue will remain closed to all visitors until further notice

A partnership of 8 Ottawa-based agencies (MHCSS) that provide individualized intensive case management support to persons experiencing severe and persistent mental illness and/or co-occurring substance use, who require support in order to live in the community. Acts as a centralized access point for intensive case management services which is coordinated by CMHA Ottawa

Intensive Case Management: A community based mental health service. Services include: outreach * assessment and planning * direct service provision * monitoring and follow up * information * consultation * and advocacy. The service model draws from strength-based case management, psychosocial rehabilitation and recovery. Individuals receiving intensive case management may also be able to access other integrated services and treatment groups, including Concurrent Disorders Treatment groups and Smoking Cessation
Hours COVID-19 Mon-Fri 8:30 am-4:30 pm, Sep-May * Mon-Fri 8 am-4 pm, Jun-Aug
Areas Served Ottawa (City of)
Eligibility Ages: 16 year(s) and up 
Adults 16 years and older with a severe and persistent mental health problem who need significant support in order to access services that are needed and wanted
Application Self referral * referral by family members, or professionals
Languages English ; French
Fees None
Service Categories Assertive Community Treatment ; Mental Health Evaluation ; Outreach Programs ~ Chronic/Severe Mental Illness ; Psychiatric Case Management ~ Chronic/Severe Mental Illness ; Psychiatric Case Management ~ Dual Diagnosis ; Psychiatric Rehabilitation
Waiting List Yes
Contact Information
Office Phone 613-737-7791
TTY Phone 613-737-9480
Fax 613-737-7644
Social Media Facebook LinkedIn Twitter
Primary Executive Tim Simboli, Executive Director
Other Details
Established 1953
Funding City / Town ; Provincial - Champlain Local Health Integration Network * Ministry of Health and Long-Term Care * Ministry of Children, Community and Social Services ; United Way
Elections The Board of Directors is elected.
Print Material Pamphlets
Resources Website
Accreditation Yes

Agency Overview

Locations for this Service

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