Upstream Ottawa

Former Name Project Upstream Ottawa Carleton Inc
Legal Name Upstream Ottawa Community Mental Health Support
Location & Accessibility
Located In Community Ottawa
Address & Map
100 Craig Henry Dr, Ste 204
Ottawa, ON K2G 5W3
View Google Map
Intersection Craig Henry Dr and Conover St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable Bus route #82
Physical Access Fully Accessible ; Unknown
Parking Pay parking lot
Description and Services
Description (Service) Intensive mental health case management services, with * limited permanent affordable housing options  
* Housing options: Supported/furnished rent geared-to-income apartments for men and women. Individuals in the residential units live independently in the community and receive support and counselling from mental health professionals as needed. Note: * housing is only available to clients currently receiving services  
* Mental health family focus case management program offers mental health supports based on the strengths based model, with the individual as primary client * services are extended to encompass the nuclear family where appropriate and approved by the primary client  
* The Upstream Model Youth Case Management for students 16-24 yrs  
* Psychiatric Assessment Clinic operates 3 days a month
Hours Mon-Fri 8:30 am-4:30 pm
Meetings AGM held in last week of June. Follow Twitter account or request meeting dates for more information.
Areas Served Ottawa (City of)
Boundaries Stittsville to the West, Orléans to the East, Greely to the South.
Eligibility Ages: 16 year(s) - 65 year(s) 
Adults 16-65 years old with a severe and persistent mental illness * Youth Case Management: youth 16-24 years old 
Only recipients of Mental Health Case Management Services from a Mental Health Community Support Agencies (MHCSS) partner agency are eligible to access the housing options at this time
Application Community referrals from mental health professionals, doctors, social workers, self or family for mental health case management * individuals should apply through the Mental Health Community Support Services (MHCSS) Central Intake portal housed at the Canadian Mental Health Association - Ottawa Branch at 613-737-7791 
* 'The Upstream Model' Youth Case Management : Referral from Algonquin and Carleton University's Health Services
Languages English ; French - as available ; Fanti ; Polish - as available ; Twi
Fees None
Service Categories Caregiver Counselling ~ Families/Friends of Mentally Ill ; Psychiatric Case Management ; Semi-Independent Living Residences for Adults with Disabilities ~ Mental Illness/Emotional Disabilities ; Supported Living Services for Adults With Disabilities ~ Mental Illness/Emotional Disabilities
Contact Information
Office Phone 613-248-3330
Toll Free Phone 1-888-255-8340
Fax 613-248-1117
Social Media Facebook Twitter
Primary Contact Bo Turpin, Director; Email:
Alternate Contact Carolina Somarriba, Administrative assistant
Other Details
Established 1985
Funding Provincial - Ministry of Health and Long-Term Care * Champlain Local Health Integration Network ; Fundraising ; Donations - Charitable Registration Number: 132170085 RR0001
Elections Annually
Print Material Pamphlets
Resources Website
Accreditation No

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