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Counselling and Family Service Ottawa

Site: Ottawa

Service: Family Violence / Sexual Abuse Support Services - Family Violence Program

Alternate Name Catholic Family Service ; CFS ; CV19 ; Family Violence Program ; OCR
Location & Accessibility
Located In Community Ottawa
Address & Map
310 Olmstead St
Ottawa, ON K1L 7K3
View Google Map
Intersection Vanier Pkwy and Montreal Rd
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free two hours parking on the street
Description and Services
Description (Service) COVID-19 (19 May 2020): This agency's services are affected by the COVID-19 * offering phone counselling to current clients * walk-in clinic is still running, however sessions will be via phone * all group services have been cancelled * in the process of determining if there is a way they can offer support to those who are not clients, but needs to sort out consent forms, limits to confidentiality, etc. Fees waived for New Directions temporarily.

Individual and group counselling * information sessions for partners, family and friends * workshops * education through presentations and special events

Program for Francophone women who have experienced sexual assault (French): Support services to Francophone women who have been victims of sexual abuse (as children or adults), to increase their capacity to deal with the effects of the past abuse and regain control of their lives. (no fee)

Transitional and Housing Support Program for abused women and their children: Supports women to live free from violence by helping them identify and access necessary community supports. Offered in partnership with "La Présence" (women's shelter) and Harmony House (second stage housing). (no fee)

Program for Francophone children victims/witnesses of family violence and support to their mothers (French): Provides early intervention services (individual and group counselling) to child witnesses of women abuse and support to their mothers. (no fee)

New Directions: A 12-week educational counselling program for persons who have been abusive to their intimate partners.

Francophone Women Program: For women 50 and over who have experienced partner assault; also group and individual support for women under 50 (no fee)

Men's Program: For men who have been sexually abused. Individual and group counselling in English and French. (no fee)

Counselling Program for victims of abuse: Offers counselling for victims of abuse, including those who have experienced partner abuse * survivors of current or past sexual abuse or incest * survivors of physical and emotional abuse in their families of origin.
Hours Administration Mon-Fri 9 am-5 pm * Summer hours Mon-Fri 9 am-4:30 pm * Program hours Mon-Thu 9 am-8 pm, Fri 9 am-5 pm
Areas Served Ottawa
Eligibility Ages: 4 year(s) and up 
Individuals 16 years and older * Counselling Program staff are trained to work with children 4 years and older and adolescents * Violence Against Women program has group and individual services for children 6 years and older
Application Call to apply
Languages English ; French ; American Sign Language (ASL) ; Quebec Sign Language (LSQ) ; Interpretive Services
Fees Service - Some fees may apply, although on a sliding fee scale ; None - For most services
Service Categories Abuse/Violence Related Support Groups ~ Children of Abused Women/Men ; Adult Child Sexual Abuse Survivor Counselling ; Child Guidance ~ Children of Abused Women/Men ; Domestic Violence Intervention Programs ~ Spouse/Intimate Partner Abusers ; Sexual Assault Counselling ; Specialized Information and Referral ~ Domestic Violence Issues ; Specialized Information and Referral ~ Family Violence Issues ; Spouse/Intimate Partner Abuse Counselling ~ Abused Women ; Transitional Housing/Shelter ~ Abused Women
Contact Information
Office Phone 613-233-8478
Fax 613-233-9881
Primary Contact Intake Worker (for VAW, THSP or New Directions Program)
Alternate Contact Jeff Bondy, Coordinator, New Directions
Primary Executive Franca DiDiomete, Executive Director
Other Details
Established 1940
Funding City / Town ; Provincial - Ministry of the Attorney General * Ministry of Children, Community and Social Services * Local Health Integration Network (LHIN) * Ministry of Health * Ministry of Long-Term Care ; Donations - Charitable Registration Number: 118841105 RR0001 ; United Way
Elections The Board of Directors is elected.
Resources Website
Accreditation No

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