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Shepherds of Good Hope

Site: Ottawa - King Edward Ave

Service: Transitional Emergency Shelter Program

Alternate Name CV19 ; OCR ; Targeted Engagement and Diversion (TED) ; TESP
Former Name Hope Recovery
Location & Accessibility
Located In Community Ottawa
Address & Map
256 King Edward Ave
Ottawa, ON K1N 7M1
View Google Map
Intersection King Edward Ave and Murray St
Mailing Address 233 Murray St 
Ottawa, ON K1N 5M9
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lot * parking meters
Description and Services
Description (Service) COVID-19 (31 Mar 2020): Service remains fully operational, taking new clients, diversions from OPS and EMS until further notice. 
49 bed program * partnership between the Shepherds of Good Hope, Ottawa Inner City Health, City of Ottawa, the Champlain Local Health Integration Network, Royal Ottawa Hospital, and Canadian Mental Health Association * increases treatment and care available to individuals not accessing services due to complex health and social issues * provides integrated care for clients prior to transfer to mainstream treatment 
On-site supports: 
* Supervision and support for individuals under the influence of drugs/alcohol or exhibiting symptoms of mental illness, providing medically supervised detox and overdose prevention 
* Access to short stay treatment and care unit for medication stabilization, treatment for physical health concerns and concurrent disorder treatment 
* Access to a transitional environment for individuals awaiting treatment, housing or other services 
* Diversion program for Ottawa Police Services and Emergency Medical Services
Hours Mon-Sun 24 hours
Areas Served Ottawa
Eligibility Ages: 18 year(s) and up 
Persons 18 years or older
Application Referral or drop in
Languages English ; French
Fees None
Service Categories Detoxification ; Medical Respite Facilities/Beds for Homeless People
Contact Information
Office Phone 24 hours 613-241-4303
Fax 613-789-0888
Social Media Facebook Instagram LinkedIn Twitter
Primary Contact Chole Willard, Program Manager; Phone: 613-688-2929 ext 345; Email:
Alternate Contact Steven Parker, Senior Manager; Phone: 613-688-2929 ext 344; Email:
Volunteer Coordinator Stephanie Mora Garcia, Manager of Volunteer Services; Phone: 613-789-8210 ext 228; Email:
Primary Executive Deirdre Freiheit, President & Chief Executive Officer; Phone: 613-688-2929 ext 235; Email:
Alternate Executive Stephen Bartolo, Vice President; Phone: 613-688-2929 ext 336; Email:
Other Details
Funding City / Town ; Provincial - Ministry of Health and Long-Term Care ; Donations - Charitable Registration Number: 130724255 RR0001
Elections The Board of Directors is elected.
Print Material Pamphlets
Resources Website
Accreditation No

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