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Shepherds of Good Hope

Site: Ottawa - 233 Murray St

Service: Supportive Housing Programs

Alternate Name CV19 ; Supportive Living Programs
Location & Accessibility
Located In Community Ottawa
Address & Map
233 Murray St
Ottawa, ON K1N 5M9
View Google Map
Intersection King Edward Ave and Murray St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Unknown
Parking Free parking
Description and Services
Description (Service) COVID-19 (31 Mar 2020): Services remain available, intake still conducted until further notice.

Supportive housing * provides a continuum of housing across five locations * housing is designed to allow individuals the flexibility to move from one level of support to another depending on individual needs * safe, clean and supportive environment

Hope Living Residence: 145 Castlefrank Rd, Kanata
35 rental units for adults living with mental illness and/ or concurrent disorder * 58 Residential Services beds for adults 55 years and older who need support in their housing * Staff is available 24/7 to support residents based on their individual needs with the emphasis being recovery and promotion of independence * Healthcare provided on site

St. Andrew Residence: 208 St. Andrew St
32 single and 3 shared apartments for individuals living with mental illness and/or concurrent disorder * Provides a supported environment focused towards independent living and the building of community within * Staffed 24/7

The Oaks: 1053 and 1057 Merivale Rd
55 bed program * 30 beds are for the Managed Alcohol Program * 15 beds are for Aging at Home program. * 10 beds are through a partnership with the Canadian Mental Health program * Residents are living with mental health, addiction, or age related illnesses * Staffed 24/7 * Healthcare provided on site
Hours Mon-Sun 24 hours
Areas Served Ottawa
Eligibility Ages: 18 year(s) and up 
Single individuals 18 years and older who are homeless or at risk of homelessness * catering primarily to individuals with a mental illness or concurrent disorder * also provides housing for individuals 55 years and older with frailties due to aging
Application To apply to the Social Housing Registry of Ottawa, call at 613-526-2088 * request a Supportive Housing form at

To apply to the Residential Services programs, contact the City of Ottawa Residential Services program at

For Hope Living * call 613-831-3333 * contact Cindy Stewart,
For St Andrew's * call 613-288-0006 * contact Joanne Hansen,
For the Oaks * call 613-288-0374 * contact Ray MacQuatt,
Languages English ; French - Limited
Fees Program - Rents are geared to recipients of Ontario Works and the Ontario Disability Support Program * Residential Services Program: contribution determined by the City of Ottawa
Service Categories Supported Living Services for Adults With Disabilities ~ Mental Illness/Emotional Disabilities ; Supportive Housing for People with Disabilities ~ Mental Illness/Emotional Disabilities
Waiting List Yes, length varies according to program.
Contact Information
Office Phone Main office 613-789-8210 ; Hope Living 613-831-3333 ; St Andrew Residence 613-288-0312 ; The Oaks 613-288-0374
Fax 613-789-0888
Social Media Facebook Instagram LinkedIn Twitter
Primary Contact Steven Parker, Program Manager; Phone: 613-688-2929 ext 344; Fax: 613-789-8210; Email:
Volunteer Coordinator Stephanie Mora Garcia, Manager of Volunteer Services; Phone: 613-789-8210; Fax: 613-789-0008; Email:
Primary Executive Deirdre Freiheit, President and Chief Executive Officer; Email:
Alternate Executive Stephen Bartolo, Vice President; Phone: 613-688-2929 ext 336; Email:
Other Details
Established 1982
Funding City / Town ; Provincial - Ministry of Health and Long-Term Care ; Donations - Charitable Registration Number: 130724255 RR0001
Elections The Board of Directors is elected.
Print Material Pamphlets
Resources Website
Accreditation No

Agency Overview

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