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Alternate Name CV19 ; OCR
Location & Accessibility
Located In Community Ottawa
Address & Map
35 Waller St
Ottawa, ON K1N 7G4
View Google Map
Intersection Waller St and Daly St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Parking meters (Daly St)
Description and Services
Description (Service) COVID-19 (17 April 2020): Due to COVID19, chapel services, addiction day services, educational programming and social activities have been suspended until further notice. Shelter remains open (to staff, scheduled volunteers and booked-in residents only) with precautions in place. Client services building is closed. No visitors permitted to hospice. Take-out community meals are available at corner of Waller and Besserer.

This information is regularly updated on their Facebook page.

* Emergency shelter for adult men - day services available for residents and community members

* Free Community meals, 7 days a week * drop-in for non-residents * meals served to residents three times daily

* Client Services, including personalized case management, housing assistance, employment support, and educational support (Stepping Stones Learning Centre and Discovery University)

* Health supervision and counselling services offered for drug and alcohol abuse * the primary care clinic provides accessible health care to homeless people who have no easy access to family medical care * also hosts an HIV clinic and Mental Health Clinic

* Spiritual Christian counselling also offered by Chaplain on premises * Chapel services * free clothing offered to men

* Addiction and Trauma Services at the Ottawa Mission offers drop-in group support to men Mon-Fri 8:30 am-10:30 am * as well as structured residential program with beds and also aftercare

* Hospice: 21-bed medical facility * hospice palliative care to homeless men and women in the City of Ottawa.

* Dental Program: including emergency * preventative * surgical * restorative * and removable denture care for people in shelters or living on the street

* The ID Project Drop in Clinic: see separate record for more information
Hours COVID-19 -- Take-out community meals Mon-Sun 1 pm-1:30 pm
Areas Served Ottawa (City of)
Eligibility Ages: 18 year(s) and up 
Shelter: adult men 18 years and over * Hospice: homeless men and women requiring palliative care
Application Call or drop-in
Languages English ; French
Fees None
Service Categories Community Meals ; Faith Based Counselling ~ At Risk for Homelessness ; Faith Based Counselling ~ Homeless People ; Homeless Drop In Centres ; Homeless Shelter ~ Men ; Identification Clinics ; Identification Clinics ~ At Risk for Homelessness
Contact Information
Office Phone 24 hours 613-234-1144
Fax 613-234-2813
Social Media Facebook Twitter
Primary Contact Jo McLean, Director of Program; Phone: 613-234-1144 ext 289; Email:
Alternate Contact Aileen Leo, Director of Communications; Phone: 613-234-1144 ext 305; Email:
Volunteer Coordinator Aneesha Sidhu, Manager of Volunteer Services; Email:
Primary Executive Peter Tilley, Executive Director; Email:
Other Details
Established 1906
Funding City / Town - City of Ottawa ; Provincial ; Donations - Charitable Registration Number: 108150509 RR0001
Elections The Board of Directors is elected.
Resources Website
Accreditation No

Agency Overview

Services at this Location

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