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Location & Accessibility
Located In Community Ottawa
Address & Map
Holland Cross
1620 Scott St, Suite 13
Ottawa, ON K1Y 4S7
 
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Intersection Scott St and Holland Ave
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Unknown
Description and Services
Description (Service) Supports for culturally deaf, oral deaf, deafened and hard of hearing people

General Services:
* personal counselling
* Audiology and Hearing Aid Program
* interpreter services
* mental health counselling
* employment services
* information and referral
* awareness raising

Hearing Healthcare:
* hearing tests
* prescriptions for hearing aids, and other assistive devices for adults, seniors and children over 3 years old
* central auditory processing testing
* lip reading classes
* hearing aid orientation sessions
* dispenses hearing aids, moulds and other devices
* cleaning and minor repairs on the premises
* wide variety of loaner aids

Technical Devices:
* displays and sells a full range of assistive devices such as TTYs, alerting/signaling devices, FM systems, and amplifiers
* consultation about technical devices available to individuals and organizations wanting to become more accessible to the public

General Social Services:
* counsellors are fluent in sign language and understand the special needs and concerns of clients
* personal and family counselling
* workshops
* life skills training
* assistance with social services so clients can maximize independence within the community

Seniors Outreach:
* provides communication and hearing care support to enable seniors with an acquired hearing loss to carry out daily activities independently and with reduced communication difficulties
* home visits

Hearing Care Counselling:
* hard of hearing seniors 55 years and older get help from counsellors in communicating with family and friends
* ensures a client’s safety at home by promoting independence
* helps clients stay involved in their favorite activities
* home visits

CONNECT Counselling:
* accessible counselling and case management services to increase client potential in managing challenging situations more effectively

Sign Language Classes:
* American Sign Language courses
* taught by Deaf instructors
* enrollment limited
Hours Mon-Fri 9 am-5 pm
Areas Served Ottawa (City of) ; Prescott and Russell United Counties ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Eligibility Culturally Deaf, oral deaf, deafened and hard of hearing people
Application Call to apply
Languages English ; French ; American Sign Language (ASL) ; Quebec Sign Language (LSQ) ; Interpretive Services
Fees Service - Fees for certain services
Service Categories Assistive Technology Information ~ Hearing Loss ; Case/Care Management ~ Hearing Loss ; Disability Associations ~ Hearing Loss ; Disease/Disability Information ~ Hearing Loss ; Family Counselling ~ Hearing Loss ; Health/Disability Related Counselling ~ Hearing Loss ; Hearing Augmentation Aids ; Outreach Programs ~ Older Adults ~ Hearing Loss ; Sign Language Instruction
Waiting List Yes, length varies according to program
Contact Information
Toll Free Phone 1-866-518-0000
TTY Phone 1-877-215-9530
Fax 1-855-587-6219
E-Mail info@chs.ca
Website www.chs.ca
Social Media Facebook Twitter YouTube
Other Details
Established 1962
Funding Provincial - Ministry of Children, Community and Social Services * Ministry of Health and Long-Term Care * Local Health Integration Network * Ministry of Training, Colleges and Universities ; Donations - Charitable Registration Number: 106846926 RR0001 ; United Way ; Foundation - Ontario Trillium Foundation
Elections The Board of Directors is elected.
Resources Website
Accreditation Primer Accreditation Status with Accreditation Canada

Agency Overview

Services at this Location

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