Alternate Name PLEO ; Support for families with children / youth / young adults dealing with mental health and/or addiction challenges
Legal Name Parents' Lifelines of Eastern Ontario
Location & Accessibility
Located In Community Ottawa
Address & Map
1755 Courtwood Cres
Ottawa, ON K2C 3J2
View Google Map
Intersection Maitland Ave and Carling Ave
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) Peer support organization for parents of children and youth up to 25 years of age who are experiencing mental health and/or addiction challenges 
Services include: 
* a telephone helpline offering support and system navigation assistance to families  
* several peer support groups for parents and caregivers throughout the Champlain LHIN region 
* one-on-one intensive, mobile peer support for parents/caregivers with diminished capacity to cope with events surrounding their child or youth's mental health challenges
Hours Family Helpline Mon-Fri 9 am-7 pm
Areas Served Lanark - North ; North Grenville ; Ottawa (City of) ; Prescott and Russell United Counties ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Boundaries Champlain Region
Eligibility Ages: 25 year(s) and under 
Parents and caregivers of children and youth up to 25 years, who are experiencing mental health and/or addiction challenges
Languages English ; French
Fees None
Service Categories General Mental Health Information/Education ; Mental Health Related Support Groups ; Parenting Helplines ~ Children and Youth with Emotional Disturbance ; Peer to Peer Networking ~ Children and Youth with Emotional Disturbance
Contact Information
Office Phone 613-321-3211
Toll Free Phone 1-855-775-7005
Social Media Facebook Twitter YouTube
Primary Contact Natalie Markoff, Director, Communication and Partnerships; Email:
Volunteer Coordinator Diane Oxborough, Volunteer Coordinator; Email:
Primary Executive Elyse Schipper, Executive Director; Email:
Alternate Executive Natalie Markoff, Director, Communication and Partnerships
Other Details
Established 1999
Funding City / Town ; Provincial - Local Health Integration Network of Champlain (LHIN) ; Donations - Charitable Registration Number: 895635019 RR0001 ; United Way - Ottawa * Prescott-Russell
Elections The Board of Directors is elected
Print Material Brochures
Resources Website, newsletter, social media
Accreditation No

Agency Overview

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