Ottawa Victim Services

Service: Victim Crisis Assistance Ontario

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Names
Alternate Name HT1 ; HT2 ; Support Link ; SupportLink ; VCAO ; VCARS ; Victim Crisis Assistance and Referral Services ; Victim Quick Response Program Plus ; Victim Quick Response Program+ ; Victim Services ; VQRP Plus ; VQRP+
Former Name Services aux victimes d'Ottawa-Carleton (SAVOC)
Legal Name Ottawa Victim Services-Services aux Victimes d'Ottawa
Location & Accessibility
Located In Community Ottawa
Address & Map
City Centre
250 City Centre Ave, Suite 600
Ottawa, ON K1R 6K7
 
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Intersection City Centre Ave and Albert St
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) On-site early intervention and crisis intervention * needs assessment * safety planning * referrals to community services * enhanced support for vulnerable victims * assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims

Small list of the qualifications for a 911 cell phone: the individual does not already own a cell phone * the individual is not living with the accused * the individual is willing to have ongoing contact with the Supportlink Coordinator * all individuals qualify for safety planning, regardless of their ability to meet the criteria for a 911 cell phone
Hours Mon-Fri 8:30 am-4 pm
Areas Served Ottawa (City of)
Eligibility Ages: 16 year(s) and up 
 
Victims of crime and tragic circumstances * VQRP+ -- victims, immediate family members, and witnesses in the direct aftermath of violent crimes
Application Referral by police, emergency services, community agency or self referral
Languages English ; French ; Interpretive Services
Fees None
Service Categories Case/Care Management ~ Crime Victims ; Crime Victim Compensation ; Crime Victim Compensation ~ Victims of Human Trafficking ; General Crime Victim Assistance ; In Person Crisis Intervention ~ Crime Victims ; Mobile Devices ~ Crime Victims ; Specialized Information and Referral ~ Crime Victims ; Spouse/Intimate Partner Abuse Prevention ; Victim's Rights Groups
Waiting List No
Contact Information
Office Phone 613-238-2762
Fax 613-238-0735
E-Mail info@ovs-svo.com
Website www.ovs-svo.com
Social Media Facebook Twitter
Primary Contact Melissa Heimerl, Executive Director; Phone: 613-238-2762 ext 222; Email: executivedirector@ovs-svo.com
Alternate Contact Breanna Pizzuto, Program Coordinator, VCARS; Phone: 613-238-2762 ext 226; Email: vcars@ovs-svo.com
Other Details
Established 1998
Funding Provincial - Ministry of the Attorney General ; Donations - Charitable Registration Number: 884823428 RR0001
Elections The Board of Directors is elected.
Resources Website
Accreditation No

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