Ottawa Chinese Community Service Centre

Alternate Name ELT-Enhanced Language Training ; ESL-Citizenship and Language Training ; ISAP-Immigrant Settlement and Adaptation Program ; JSW-Job Search Workshop ; LINC-Assessment Centre ; MAPLE-Multicultural Achievement Program for Learning Employers ; NSP-Newcomer Settlement Program ; SSRP-Services for Syrian Refugees Program
Legal Name Ottawa Chinese Community Service Centre (OCCSC)
Location & Accessibility
Located In Community Ottawa
Address & Map
400 Cooper St, 2nd Flr, Suite 2000
Ottawa, ON K2P 2H8
View Google Map
Intersection Bank St and Somerset St W
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking * parking meters
Description and Services
Description (Service) Non-profit, non-partisan, community-based organization committed to advancing the full social and economic integration and participation of newcomers, immigrants and refugees in Ottawa. 
Employment Services, Language Instruction for Newcomers to Canada (LINC), Client and Counselling Services such as orientation to the city, practical settlement advice such as helping with government services, housing assistance, school registration, health insurance, getting a driver's licence and providing family counselling. 
Counselling Services: assists immigrants and newcomers with social issues adjusting to life in Ottawa * financial difficulties * family conflicts * mental health issues: depression, anxiety, stress, family relationships, caregiver stress, grief and loss, parenting, effective communication, workplace stress * problems with the law * racial discrimination * family law * legal problems * sponsorship matters * and Convention Refugee support. 
Support Groups: led by professional social workers and counselors 
Mental health workshops 
Employment Support Services: 
Job Search Workshop (JSW): helps with finding jobs * help with resume and cover letter writing * interview skills and mock interviews * individual consultations on job readiness 
Enhanced Language Training for IT Professionals (ELT): assists internationally trained professionals in information technology (IT) to make the transition to equivalent careers in Canada. IT workplace terminology training * Networking and Communication skills * Professional job placements of various lengths * Job referrals and information meetings with prospective employers 
Job Placement Services: brings together employers in Ottawa and internationally trained newcomers * organizes other employment related training and information sessions with local employers and/or employment placement agencies * works with employers to create a respectful, inclusive, multicultural workplace 
Language Training: Language Instruction for Newcomers Canada (LINC): helps newcomers to learn English at different levels of proficiency, to better and faster adapt to the Canadian society * field trips * workshops * guest speakers * experts in different fields that provide valuable additional information and knowledge to the LINC participants 
* Income tax preparation assistance for low-income individuals
Hours Mon-Fri 9 am-9 pm * Sat 9 am-4 pm * LINC evenings and Sat
Areas Served Ottawa (City of)
Eligibility All immigrants, newcomers and refugees 
LINC: Newcomers to Canada 18 years and older who are permanent residents or Convention refugees (for some other eligible immigration categories, please call the office) 
Family Counselling Services: Persons living on a low income or receiving social assistance
Application Call for an appointment or drop-in
Languages English ; Arabic ; Chinese (Cantonese) ; Chinese (Mandarin)
Fees None
Service Categories Certificates/Forms Assistance ~ Chinese Community ; Citizenship Application Assistance ~ Chinese Community ; Citizenship Education ~ Chinese Community ; Citizenship Test Preparation ~ Chinese Community ; Commissioner of Oaths ~ Chinese Community ; Comprehensive Information and Referral ~ Chinese Community ; Cultural Transition Counselling ~ Chinese Community ; English as a Second Language ~ Chinese Community ; Ethnocultural Multipurpose Centres ~ Chinese Community ; General Counselling Services ~ Chinese Community ; General Mental Health Information/Education ; Housing Search Assistance ~ Chinese Community ; Immigrant Mutual Assistance Associations ~ Chinese Community ; Immigrant/Newcomer Accompaniment Programs ~ Chinese Community ; Immigrant/Refugee Support Groups ; Interpretation/Translation ~ Chinese Community ; Newcomer Settlement Services ~ Chinese Community ; Outreach Programs ~ Mental Illness/Emotional Disabilities ~ Chinese Community ; Prejob Guidance ~ Chinese Community ; Specialized Information and Referral ~ Chinese Community ; Tax Preparation Assistance
Waiting List No
Contact Information
Office Phone 613-235-4875
Fax 613-235-5466
Social Media Twitter
Primary Contact Stephen Noah, Operations/Human Resources Manager; Phone: 613-235-4875 ext 116; Email:
Volunteer Coordinator Doreen Ju, Volunteer Coordinator; Phone: 613-235-4875 ext 144; Email:
Primary Executive Sharon Kan, Executive Director; Phone: 613-235-4875 ext 117; Email:
Other Details
Established 1975
Funding City / Town ; Provincial - Ministry of Citizenship and Immigration ; Federal - Citizenship and Immigration Canada ; Donations - Charitable Registration Number: 1309183112 RR0001 ; United Way ; Foundation - Ontario Trillium Foundation
Elections The Board of Directors is elected.
Print Material Pamphlets
Resources Website
Accreditation Yes, by the Ontario Council of Agencies Serving Immigrants (OCASI)

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