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Description and Services
Description (Service) Information and referral centre

Database Products Custom Lists: Lists of services for a target group or a type of service.
Custom Directories: Directories for specific types of services and regions.
Custom Database Leases: Custom views of the database to meet the needs of organizations, can include sub sets of records classified into categories of services that are identified as relevant to the organization or its client group.
Labels: Mailing labels for over 5000 organizations and programs listed in the database or customized labels for specific target groups.
E-mail Broadcasting Service: A service that disseminates an organization's information to organizations and individuals from the non-profit sector, sent to all subscribers or to a target group.
The Community Information Bulletin: Allows organizations to make information available to the non-profit sector and is distributed in two formats; an E-mail Broadcasting Service and an electronic Bulletin Board located on the website.

Publications:
* List of Easter Meals (2018)
* List of free income tax clinics during tax season (2018)
* List of Christmas Meals in Ottawa (2017-early 2018)
* Out of the Cold/Daily Meals and Snacks List (2017-2018)
* List of Thanksgiving meals (2017)
Hours Administration Mon-Fri 8:30 am-4:30 pm, Live Chat Mon-Fri 7 am-7 pm
Areas Served Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Eligibility No restrictions
Application Publications may be purchased by filling the online order form, pre-payment or purchase order number required * for database leasing call the administration line to speak with the Database Manager
Languages English ; French ; Interpretive Services
Fees Service - E-mail broadcasting ; Publications - Custom Lists, Labels and Database leases ; None - The Community Information Bulletin and Publications
Service Categories Christmas Programs ~ Directory/Resource List Publication ; Congregate Meals/Nutrition Sites ~ Directory/Resource List Publication ; Directory/Resource List Publication ; Easter Programs ~ Directory/Resource List Publication ; Homeless Meals ~ Directory/Resource List Publication ; Information Technology Management Support ; Internet Information Resources ; Mailing Labels/Spreadsheets ; Newsletters ; Planning/Coordinating/Advisory Groups ~ Human/Social Services Issues ; Tax Preparation Assistance ~ Directory/Resource List Publication ; Thanksgiving Programs ~ Directory/Resource List Publication
Contact Information
Office Phone 613-683-5400
Toll Free Phone 1-877-761-9076
TTY Phone 1-866-540-0565 * outside administration hours 1-888-340-1001
Fax 613-761-9077
E-Mail info@cominfo-ottawa.org
Website www.cominfo-ottawa.org
Social Media Facebook Twitter
Primary Contact Daniel Danford-Dussault, Service Manager; Phone: 613-683-5400 ext 5514; Email: Daniel.DanfordDussault@cominfo-ottawa.org
Alternate Contact Michel Fournier, Database Manager; Phone: 613-683-5400 ext 5508; Email: Michel.Fournier@cominfo-ottawa.org
Primary Executive John Hoyles, Executive Director; Phone: 613-683-5400 ext 5503; Email: John.Hoyles@cominfo-ottawa.org
Names
Alternate Name CICO ; List of Christmas Meals ; List of Easter Meals ; List of free income tax clinics during tax season ; List of Thanksgiving Meals ; Out of the Cold/Daily Meals and Snacks List
Former Name Blue Book (2012) ; Directory of Ottawa Community Services (2012) ; VIK ; Volunteer and Information Kingston
Legal Name Community Information Centre of Ottawa-Carleton
Location & Accessibility
Located In Community Ottawa
Address & Map
Ottawa, ON
 
View Google Map
Mailing Address PO Box 41146 
1910 St Laurent Blvd 
Ottawa, ON K1G 1A4
Physical Access Fully Accessible
Other Details
Established 1964
Funding City / Town - City of Ottawa ; Donations - Charitable Registration Number: 118870674 RR0001 ; United Way ; Fees - Services ; Sale of Goods
Elections The Board of Directors is elected.
Resources List of Free Income Tax Clinics * List of Free Thanksgiving Meals in Ottawa * List of Christmas Programs in Ottawa * List of Easter Meals in Ottawa
Resources Website
Accreditation Yes, by Alliance of Information and Referral Systems (AIRS) * InformOntario

Agency Overview

Services at this Location


Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.