|Record #: OCR0265||Last Full Update: 16 Nov 2017|
|Description and Services|
|Description (Service)||Information and referral centre
Database Products Custom Lists: Lists of services for a target group or a type of service.
Custom Directories: Directories for specific types of services and regions.
Custom Database Leases: Custom views of the database to meet the needs of organizations, can include sub sets of records classified into categories of services that are identified as relevant to the organization or its client group.
Labels: Mailing labels for over 5000 organizations and programs listed in the database or customized labels for specific target groups.
E-mail Broadcasting Service: A service that disseminates an organization's information to organizations and individuals from the non-profit sector, sent to all subscribers or to a target group.
The Community Information Bulletin: Allows organizations to make information available to the non-profit sector and is distributed in two formats; an E-mail Broadcasting Service and an electronic Bulletin Board located on the website.
* List of Easter Meals (2018)
* List of free income tax clinics during tax season (2018)
* List of Christmas Meals in Ottawa (2017-early 2018)
* Out of the Cold/Daily Meals and Snacks List (2017-2018)
* List of Thanksgiving meals (2017)
|Hours||Administration Mon-Fri 8:30 am-4:30 pm, Live Chat Mon-Fri 7 am-7 pm|
|Areas Served||Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties|
|Application||Publications may be purchased by filling the online order form, pre-payment or purchase order number required * for database leasing call the administration line to speak with the Database Manager|
|Languages||English ; French ; Interpretive Services|
|Fees||Service - E-mail broadcasting ; Publications - Custom Lists, Labels and Database leases ; None - The Community Information Bulletin and Publications|
|Service Categories||Christmas Programs ~ Directory/Resource List Publication ; Congregate Meals/Nutrition Sites ~ Directory/Resource List Publication ; Directory/Resource List Publication ; Easter Programs ~ Directory/Resource List Publication ; Homeless Meals ~ Directory/Resource List Publication ; Information Technology Management Support ; Internet Information Resources ; Mailing Labels/Spreadsheets ; Newsletters ; Planning/Coordinating/Advisory Groups ~ Human/Social Services Issues ; Tax Preparation Assistance ~ Directory/Resource List Publication ; Thanksgiving Programs ~ Directory/Resource List Publication|
|Toll Free Phone||1-877-761-9076|
|TTY Phone||1-866-540-0565 * outside administration hours 1-888-340-1001|
|Primary Contact||Daniel Danford-Dussault, Service Manager; Phone: 613-683-5400 ext 5514; Email: Daniel.DanfordDussault@cominfo-ottawa.org|
|Alternate Contact||Michel Fournier, Database Manager; Phone: 613-683-5400 ext 5508; Email: Michel.Fournier@cominfo-ottawa.org|
|Primary Executive||John Hoyles, Executive Director; Phone: 613-683-5400 ext 5503; Email: John.Hoyles@cominfo-ottawa.org|
|Alternate Name||CICO ; List of Christmas Meals ; List of Easter Meals ; List of free income tax clinics during tax season ; List of Thanksgiving Meals ; Out of the Cold/Daily Meals and Snacks List|
|Former Name||Blue Book (2012) ; Directory of Ottawa Community Services (2012) ; VIK ; Volunteer and Information Kingston|
|Legal Name||Community Information Centre of Ottawa-Carleton|
|Location & Accessibility|
|Located In Community||Ottawa|
|Address & Map||
View Google Map
|Mailing Address||PO Box 41146
1910 St Laurent Blvd
Ottawa, ON K1G 1A4
|Physical Access||Fully Accessible|
|Funding||City / Town - City of Ottawa ; Donations - Charitable Registration Number: 118870674 RR0001 ; United Way ; Fees - Services ; Sale of Goods|
|Elections||The Board of Directors is elected.|
|Resources||List of Free Income Tax Clinics * List of Free Thanksgiving Meals in Ottawa * List of Christmas Programs in Ottawa * List of Easter Meals in Ottawa|
|Accreditation||Yes, by Alliance of Information and Referral Systems (AIRS) * InformOntario|