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Alternate Name Citizenship Test Preparation Classes ; Immigrant Settlement and Adaptation Program ; Immigration Settlement and Adaptation Program ; ISAP ; OCR
Location & Accessibility
Located In Community Ottawa
Address & Map
1719 & 1729 Bank St, Suite 200
Ottawa, ON K1V 7Z4
View Google Map
Intersection Bank St and Alta Vista Dr
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) Multiethnic centre offering services for refugees, immigrants and residents

Settlement services include:

* Needs assessment and information and referral to community and social services
* Support finding housing, child care, health care, registering children in school
* Help filling out government forms including housing
* Community support: volunteer befriending, conversation circles (English only)
* Connecting to language classes
* Stress reduction workshops for adjusting to Canadian culture
* Citizenship Test preparation classes
* Short-term counselling
* Job search centre
* Employment counselling, skills and career development
* Settlement workers in schools - outreach program in elementary and secondary schools
* Yearly income tax return clinic for low-income newcomers

Additional services include:

* Youth programs
* Senior services
* Community capacity building
* Counselling
Hours Mon-Fri 9 am-4 pm
Areas Served Ottawa
Eligibility Refugees, immigrants and residents in need of settlement, immigration and other services
Application Call for an appointment or drop-in
Languages English ; French ; Arabic ; Italian ; Somali ; Swahili
Fees None - all SCFS services
Service Categories Citizenship Test Preparation ; Cultural Transition Counselling ~ Somali Community ; Immigrant Mutual Assistance Associations ~ Somali Community ; Newcomer Settlement Services ~ Somali Community ; Specialized Information and Referral ~ Immigration Issues ; Tax Preparation Assistance
Contact Information
Office Phone 613-526-2075 ; 613-733-5478
Fax 613-526-2803
Social Media Facebook Flickr
Primary Contact Marian Farah, Settlement Counselor; Phone: 613-526-2075 ext 224; Email:
Other Details
Established 1991
Funding City / Town ; Regional / Municipal ; Provincial - Ministry of Citizenship and Immigration ; Federal - Citizenship and Immigration Canada ; Donations - Charitable Registration Number: 890867567 RR0001 ; United Way ; Foundation - Ottawa Public Library Community Foundation of Ottawa * Ontario Trillium Foundation
Elections The Board of Directors is elected.
Print Material Pamphlets * annual general meeting reports
Resources Website
Accreditation No

Agency Overview

Services at this Location

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