Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.

Roger Neilson House

Alternate Name OCR ; Rogers House
Former Name Roger's House
Legal Name Roger Neilson House For Palliative Care
Location & Accessibility
Located In Community Ottawa
Address & Map
399 Smyth Rd
Ottawa, ON K1H 8L2
View MapQuest Map
View Google Map
Intersection Alta Vista Dr and Smyth Rd
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Pay parking lot at the Children's Hospital of Eastern Ontario * families staying at Roger Neilson House receive free parking
Description and Services
Description (Service) Palliative care services, including respite and end-of-life care, offered in order to enhance the comfort and quality of life for children/youth and their families 
Provides transition from hospital to home care * pain and symptom management * bereavement services * perinatal hospice * visiting hospice program
Hours Administration Mon-Fri 8 am-4 pm * Service Mon-Sun 24 hours
Areas Served Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Eligibility Ages: 19 year(s) and under 
Children 19 years and under with a progressive life-limiting illness
Application Referral to the CHEO Palliative Care team by a physician
Languages English ; French ; All the services offered are bilingual except for grief and bereavement which is a group session and is mainly offered in English.
Fees Service - Covered by the Ontario Health Card * fee for services for guests outside of Ontario
Service Categories Children's In Home Respite Care ; Children's Out of Home Respite Care ; Hospice Facilities ~ Youth ~ Terminal Illness ; Palliative Care ~ Youth ; Terminal Illness Counselling ~ Youth
Waiting List No
Contact Information
Office Phone 24 hours 613-523-6300
Fax 613-523-3617
Social Media Facebook Instagram Twitter YouTube
Primary Contact Helen Yoxon, Manager; Phone: 613-523-6300 ext 4603
Alternate Contact Lynn Grandmaison Dumond, Nurse Practitioner; Phone: 613-523-6300 ext 4610
Volunteer Coordinator Bruno Perrier, Manager Community Engagement and Volunteer Services; Phone: 613-523-6300 ext 4605
Primary Executive Megan Wright, Executive Director; Phone: 613-523-6300 ext 4604
Other Details
Established 2006
Funding Provincial - Ministry of Health and Long-Term Care * Ministry of Children and Youth Services ; Donations - Charitable Registration Number: 880975065 RR0001 (Ottawa Senators Foundation) ; Foundation - Ottawa Senators Foundation
Elections The Board of Directors is elected.
Print Material Brochure
Resources Website
Accreditation Yes, by Hospice Palliative Care Ontario

Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.