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Shepherds of Good Hope

Site: Ottawa - 230 Murray St

Service: Emergency Men's Shelter

Alternate Name CV19 ; OCR ; Rapid Housing and Employment Program ; RHEP
Location & Accessibility
Located In Community Ottawa
Address & Map
256 King Edward Ave, 2nd Flr
Ottawa, ON K1N 7M1
View Google Map
Intersection King Edward Ave and Murray St
Mailing Address 233 Murray St 
Ottawa, ON K1N 5M9
Bus Route Notes OC Transpo OC Travel Planner or Route Timetable
Physical Access Fully Accessible
Parking Free parking for staff, volunteer and partnering agencies (pass required) * short term parking for visitors available in designated spaces
Description and Services
Description (Service) COVID-19 (26 Mar 2020): Shelter remains open until further notice. Evening drop-in no longer running. Client services no longer available as staff have been redirected to front-line assignments. 
Emergency shelter with a capacity of 102 beds that provides basic needs such as: meals * showers * laundry services * safe needle injection supplies * medication storage 
Medical professionals, nurses, and mental health professionals serve and advocate for clients and act as a resource for the staff. Case Managers and Diversion Workers assist clients with transitioning out of the shelter environment. 
Rapid Housing and Employment Program (RHEP) beds for clients who are working intensively with a case manager on accessing housing and employment, and transitioning rapidly out of the shelter system.  
Clients can book in after 7 pm and can reconfirm their beds the following day if need be between 3:30 pm-6 pm. Clients waiting for a bed can relax in the shelter's lounge.
Hours Administration Mon-Sun 24 hours
Meetings Community Meals Mon-Sun 11:30 am-12:30 pm * Evening Drop In Mon-Sun 5:30 pm-9 pm * Shelter Client Meals 7 am-8 am, 4 pm-5 pm
Areas Served Ottawa
Eligibility Ages: 18 year(s) and up 
18 years and older in need * meals are available for anyone living in the community in need of food * transgender and gender fluid individuals welcome 
RHEP: shelter residents
Application Call or drop in
Languages English ; French
Fees None
Service Categories Homeless Shelter ~ Men
Waiting List None. If the program is full, individuals will be referred to another shelter or overflow program within the agency.
Contact Information
Office Phone 613-241-6494
Fax 613-789-0888
Social Media Facebook LinkedIn Twitter YouTube
Primary Contact Lauren Julien, Program Manager; Phone: 613-688-2929 ext 330; Email:
Alternate Contact Steven Parker, Senior Manager; Phone: 613-688-2929 ext 344; Email:
Volunteer Coordinator Stephanie Mora Garcia, Manager of Volunteer Services; Phone: 613-789-8210 ext 228; Email:
Primary Executive Deirdre Freiheit, President and Chief Executive Officer; Phone: 613-789-8210 ext 235; Email:
Alternate Executive Stephen Bartolo, Vice President; Phone: 613-688-2929 ext 336; Email:
Other Details
Established 1983
Funding City / Town ; Provincial - Ministry of Health and Long-Term Care * Ministry of Children, Community and Social Services ; Donations - Charitable Registration Number: 130724255 RR0001
Elections The Board of Directors is elected.
Print Material Pamphlets
Resources Website
Accreditation No

Agency Overview

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