Record #: OCR0010 | Last Full Update: 03 Mar 2020 |
Names | |
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Alternate Name | CV19 ; OCR ; The Ottawa Hospital |
Former Name | Mental Health Crisis Service, Sandy Hill Community Health Centre |
Location & Accessibility | |
Located In Community | Ottawa |
Address & Map | |
Physical Access | Not Applicable |
Description and Services | |
Description (Service) | COVID-19 (May 1, 2020): Program is still running, but with some restrictions because of the COVID-19 situation Community program under the Ottawa Hospital Mental Health Program. * Responds to calls from individuals, family members, and professionals in the community, providing support for mental health crises through assessment, short-term intervention, links to community supports, and liaison with other health and social service providers. * Assistance and support is given over the telephone as well as in an individuals’ own home environment. Community Crisis Bed Program: Voluntary, community-based alternative for people experiencing mental health crises who do not require inpatient hospitalization, but who would benefit from access to temporary accommodation in a supportive environment. * Provides individuals with an opportunity to initiate steps to resolve their crisis through problem solving, symptom stabilization, and links to community supports. Serious mental health problems could include suicidal ideation, situational crises, psychosis, and severe depression or anxiety, not needing immediate medical attention. |
Hours | COVID-19 Mental Health Crisis Line Mon-Sun 24 hours * Mobile Crisis Team Mon-Sun 9 am-9 pm |
Areas Served | Ottawa (City of) |
Eligibility | Ages: 16 year(s) and up Individuals 16 years and older |
Application | A referral from a health professional or community service worker is required * fax The Ottawa Hospital Mobile Crisis Team Referral Form to 613-241-7710 |
Languages | English ; French |
Fees | None |
Service Categories | In Person Crisis Intervention ; Psychiatric Mobile Response Teams ; Suicide Counselling |
Contact Information | |
Crisis Phone | Distress Centre of Ottawa and Region only 613-722-6914 ; Toll free 1-866-996-0991 |
Fax | 613-241-7710 |
Website | www.ottawahospital.on.ca |
Other Details | |
Established | Amalgamation of 3 hospitals in 1998 * Program: 2001 |
Funding | City / Town ; Provincial - Ministry of Health * Ministry of Long-Term Care ; Donations - Charitable Registration Number: 107805921 RR0001 |
Elections | The Board of Governors is appointed. |
Print Material | Pamphlets |
Resources | Website |
Accreditation | Yes, by Accreditation Canada |