Ombudsman for Banking Services and Investments

Share:
Names
Alternate Name OBSI
Location & Accessibility
Located In Community Toronto Downtown Central
Address & Map
401 Bay St, Suite 1505
Toronto, ON M5H 2Y4
 
View Google Map
Intersection Bay St and Queen St W
Mailing Address PO Box 5 
401 Bay St, Ste 1505 
Toronto, ON M5H 2Y4
Physical Access Wheelchair accessible -- call for details
Description and Services
Description (Service) Independent organization that investigates customer complaints against financial service providers, including banks and other deposit-taking organizations, investment dealers, mutual fund dealers and mutual fund companies
Hours Mon-Fri 8 am-6 pm
Areas Served Canada
Eligibility Consumers of participating firms who have complained to the firm in question but are not satisfied with the result
Application Apply online or email, mail or fax Complaint Submission Form * form can be downloaded from the website
Languages English ; French ; access to interpreters for other languages
Fees None
Service Categories Banking Institution Complaints ; Finance Company Complaints
Contact Information
Office Phone 416-287-2877
Toll Free Phone 1-888-451-4519
TTY Phone 1-855-889-6274
Fax 416-225-4722
E-Mail ombudsman@obsi.ca
Website www.obsi.ca
Primary Executive Sarah Bradley, Ombudsman and Chief Executive Officer

Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.