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Advocacy Centre for Tenants Ontario

Alternate Name ACTO ; Ontario Advocacy Centre for Tenants ; Tenant Duty Counsel Program
Public Comments No direct legal services for individuals except in relation to test cases or Tenant Duty Counsel
Location & Accessibility
Located In Community Toronto
Address & Map
55 University Ave W
Suite 1500
Toronto, ON
Canada M5J 2H7
View Google Map
Intersection University Ave and King St W
Physical Access Wheelchair accessible automatic main entrance ; Dedicated accessible washroom with all features ; Elevator with braille features
Description and Services
Description (Service) COVID19
Tenant Duty Counsel Program -- tenants with a scheduled hearing with the Landlord and Tenant Board within five days may visit to sign up for free legal advice from a Tenant Duty Counsel who will call you before your hearing


Community legal clinic
  • works to better the housing situation of low income Ontario residents including tenants, housing cooperative members and homeless people
  • no direct legal services for individuals except in relation to test cases,  people requiring legal advice or representation relating to housing issues should contact a local community legal clinic
  • law reform, policy development, community organizing
  • public legal education including tip sheet providing legal information on common tenant concerns available on website
  • funded by Legal Aid Ontario
Tenant Duty Counsel Program -- legal advice and information for unrepresented low income tenants, provided at offices across Ontario where the Landlord and Tenant Board (see separate entry) hold their meetings, walk-in service only
Hours Mon-Fri 9 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Residency Requirements: Ontario
Application Call or visit website for information
Languages English; French
Fees None
Service Categories Community Legal Clinics ; Duty Counsel ~ Housing Issues ; Judicial Advocacy ~ Housing Issues ; Legal Decision Making Support ; Legal Information Services ~ Housing Issues ; Legislative Advocacy ~ Housing Issues ; Tenant Rights Information/Counselling
Contact Information
Office Phone Office: 416-597-5855
Toll Free Phone 1-866-245-4182
Fax 416-597-5821
Social Media Twitter
Primary Executive Kenneth Hale, Director of Legal Services

Agency Overview

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