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OmbudService for Life & Health Insurance

Alternate Name OLHI ; OmbudService for Life and Health Insurance
Former Name Canadian Life and Health Insurance Association. Consumer Assistance Centre (2006) ; Canadian Life and Health Insurance Association. Information Centre (1998) ; Canadian Life and Health Insurance OmbudService (2009)
Legal Name Canadian Life and Health Insurance OmbudService;
Location & Accessibility
Located In Community Toronto
Address & Map
Toronto, ON
View Google Map
Mailing Address PO Box 7, 401 Bay St 
Toronto, ON 
Canada M5H 2Y4
Physical Access Not Applicable
Description and Services
Description (Service) Inquiries and complaints resolution for consumers of life and health insurance products and services including disability, employment health benefits, travel, and insurance investment products * online insurance finder tool * policy search assistance may be available in locating lost Canadian policies of deceased persons 3 months to 2 years following death -- call or visit website for details * consumer publications

Offices also in Montreal and Edmonton
Hours Mon-Fri 9 am-5 pm
Areas Served Canada
Boundaries Canada
Eligibility Open to all

Residency Requirements: Canada
Application Apply online, or call or visit website for information and help
Languages English; French
Fees None
Service Categories Consumer Education ~ Insurance Issues ; Directory/Resource List Publication ~ Insurance Issues ; Government Consumer Protection Agencies ~ Insurance Issues ; Insurance Complaints
Contact Information
Toll Free Phone 1-888-295-8112
TTY Phone 1-800-855-0511
Primary Contact Glenn O'Farrell, Chief Executive Officer and Ombudsman

Agency Overview

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